BlackBerry Forums Support Community

ElusiveAura · 04-09-2009, 11:16 AM

Go into SMS/mms then hit bb button. Choose options and general options scroll down til you see SMS and email inboxes change that to separate. Back out and save and your all set.

JustROLLIN · 04-09-2009, 11:40 AM

Quote:

Originally Posted by ElusiveAura

Go into SMS/mms then hit bb button. Choose options and general options scroll down til you see SMS and email inboxes change that to separate. Back out and save and your all set.

Elusive, once again you help a total n00b correct issues. I really cant thank you enough for all your help and patience.

Are there kudos points or anything on this site so I can give you some cred?

ElusiveAura · 04-09-2009, 11:55 AM

LOL no man its all good. I'm here to help. I'm still a noob of some sort too. I love my storm and will take any chance to help out

. Don't hesitate on asking questions. Everyone here is very friendly. Have a good one!

Watoosy · 04-09-2009, 12:24 PM

Quote:

Originally Posted by ElusiveAura

Ok first back out of all that and open up control panel and add remove programs. Remove any traces of blackberry software you have installed. After it's done run that file you downloaded again. You shouldn't get those options then it should just go through.

Elusive, I checked which programs I have for Blackberry and see 4. They are:
Blackberry Desktop Software 4.7
Blackberry Desktop Software for v4.7.0 Blackberry 9530 Smartphone 137 MB
Blackberry Desktop Software for v4.7.0 Blackberry 9530 Smartphone 135MB
Blackberry Media Sync

So, should I delete all 4 of these?

ElusiveAura · 04-09-2009, 12:26 PM

Yes, I would and start off fresh.

JustROLLIN · 04-09-2009, 12:30 PM

OK. After I did the seperatation of boxes, now when I open up an email and hit reply, I cannot send the message? It only gives me options like "select" and other non-sending options... Any ideas on that one?

ElusiveAura · 04-09-2009, 12:35 PM

Try this it's a long shot but don't know. Go to options then advanced options. Choose host routing table then hit bb button and choose register now. Back out and save if needed. If not shut down phone and pull battery. Then try email again let me know.

ElusiveAura · 04-09-2009, 12:37 PM

Wait I also have another question now. Have you setup you email again since installing the new os?

JustROLLIN · 04-09-2009, 12:51 PM

Quote:

Originally Posted by ElusiveAura

Wait I also have another question now. Have you setup you email again since installing the new os?

Yes I have.

ElusiveAura · 04-09-2009, 01:17 PM

Ok did you try my other alternative?

JustROLLIN · 04-09-2009, 01:46 PM

Yeah, didnt work unfortunately. It actually shut off my emails completely. Its odd cause I can receive emails, but they all go into the message folder and never into the individual accounts. Also, I can open them and read them in the messages folder, type the reply, but not actually send the reply... its odd.

Oh and when I discard an email, its just lets me discard it without asking about "On Hanheld" or "On Handheld and Account"

Like it does not recognize my accounts or something.

ElusiveAura · 04-09-2009, 02:11 PM

Hmmm I'm not sure then sorry. There should be an optiilon somewhere to turn off the confirmation of deleting problems your having. As for main problem this is where MY noobness shows up LOL. Try posting a thread. Hopefully someone here can help. Sorry ;(

ElusiveAura · 04-09-2009, 02:13 PM

Wow im dumb. On delete prompt fix do this. Open email icon click bb button. Choose options and email reconciliation. Delete on should be set to prompt. Back out and save. That will fix the one issue your having.

mrf30 · 04-09-2009, 03:19 PM

Elusive you seem to have a good grasp on .113 have a silly question about it just loaded it up on my phone so far so good a lot smoother than 75 however i had a pic from my media card as my home screen before i upgraded the pic had a black border on top on bottom when i put it back on it takes up the whole screen cant seem to find a spot to zoom it out or change the resolution any words of advice?

mrf30 · 04-09-2009, 03:44 PM

Elusive and justrollin not positive if this will work but its worth a shot its a bit of a pain but did you try to delete the email accounts off the device and then after you delete them send the service books? i had a pearl and my emails got messed up and i know i did this to fix it once.

ElusiveAura · 04-09-2009, 03:48 PM

Mrf I had the same problem and I could never find a fix for it but it only happened on that one pic. ;(. All the others work fine.

mrf30 · 04-09-2009, 04:33 PM

Quote:

Originally Posted by ElusiveAura

Mrf I had the same problem and I could never find a fix for it but it only happened on that one pic. ;(. All the others work fine.

my phone doesnt like me its doing it to all the pics not a huge problem just a little annoying

ElusiveAura · 04-09-2009, 07:05 PM

That sucks. I'm sorry :( how do you like the Os otherwise

mrf30 · 04-09-2009, 09:32 PM

its all good noticeably better but .75 wasnt killing me either just slow.

Z28Jerry · 04-10-2009, 09:11 PM

Just upgraded from .75 or whatever operating system, and this one is a large improvement.

The only trouble is that I can no longer get online. The browser does not work. Any ideas?

HA, NEVER MIND! Decided to work now for now reason I guess, but I'm not complaining.

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Holy cow .113 is like a new phone!