Quote:
Originally Posted by mochaman
Newbie here....
I have been having some issues with "Device not found" with my BB7100t. Received a replacement from TMO and asked about replacing my 7100 with the 7105. They would not send the newer model claims no inventory of refurbs to send out until the 7100 refurbs are exhausted. Good luck if you can get a 7105.
BTW I still cannot connect my 7100t to my desktop manager. Any ideas? TMO has tried everything including trying to wipe my original device which also failed.
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Did TMO have you uninstall and reinstall the software? Does Windows detect the BB? Try uninstalling, then browse to: C:\Documents and Settings\*whatever username you login as*\Application Data (may be hidden)
If there is a "Research In Motion" folder, delete it.
I have had similar problems, and this seems to have done the trick.