[Beech8830]

I tried restore of file "content store" and other bookmark files and nothing transferred

[tsac]

Have you checked the options on backup in DM?

[Beech8830]

yes........dont see anything there that would prevent it. I am using Tour backup files and tried different dates and then restore with Bold 9650 connected.

[tsac]

When you change blackberry’s did you use the DM option to do the blackberry swap? I have used it many times and the data from the old BB always is put on the new one. If your trying to just do a restore to the new one using the files from the old BB it wont work. The DM knows which BB the file belongs to.

Read here. same for a PC

KB18776-Back up and restore BlackBerry smartphone data on a Mac computer using BlackBerry Desktop Manager 1.0

For a PC

KB16291-How to use the Device Switch Wizard to switch to a new BlackBerry smartphone

[Beech8830]

Your right, old to new swap at work from 8330 to 9650. Now wanted my bookmarks from personal BB Tour 9630 transferred to Bold 9650 work and as you said does not work. I know the long way to do but was hoping i missed something and forum could tell me how. Thanks for response!!