[diggerbez]

i just posted another message about this but then i lost it

i have a new BB curve- it was on orange but has been unlocked. have put my O2 sim in- calls and SMS are ok but i don't know how to get the web browsing stuff and emails working... tried asking O2 to send the settings but it didn't work- is there a way of doing it manually? (for someone who is not great with technology! )

thanks

[NJBlackBerry]

Hi - in order to do more that calling and SMS, you will need a specific BlackBerry Data Plan or add-on to your account. Call O2 and ask them to add it - and it is an additional cost.
Once they add the correct service plan, you should be able to add an e-mail account and browse.

[diggerbez]

hello thank you for replying
i think i have a plan for the blackberry as i had one through an O2 upgrade but i drowned it in a drink last week... would i need to let them know i have a new handset? i tried using the text Active to 2020 but it didn't work

[NJBlackBerry]

Under settings there should set an Internet Email option. That should tell the servers to switch your Blackberry service to the new one...

[diggerbez]

thanks i have managed it now