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Old 06-24-2011, 08:39 AM   #1
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Default Need help Torch quit

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Only a few months old Torch stopped working. Will not power on. Worked fine last night, I shut it off and now no go this morning. any ideas?? I pulled bat a couple of times nothing. HELP!~!!
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Old 06-24-2011, 09:20 AM   #2
Dubdub
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Default Re: Need help Torch quit

Have you let the battery run below 20% more than once or twice?

Sounds to me like a bad battery. I would go to an AT&T store and see if they have a battery for a 9800 that you can try. Make sure it is an OEM 9800 battery, not a knock off.
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Old 06-24-2011, 09:41 AM   #3
Crisberry
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Join Date: Sep 2008
Location: Arkansas
Model: 9800
OS: OS6
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Posts: 46
Default Re: Need help Torch quit

With ATT now. Seems to be a software issue. He is helping me restore the phone software right now. Almost done. It was not updating correctly so he fixed that. We backed it up and now restoring. Thanks to all.
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Old 06-24-2011, 10:13 AM   #4
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Default Re: Need help Torch quit

Corrupt file probably. That was the next thing to check after the battery.
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