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Old 07-26-2011, 11:11 AM   #1
theczar
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Question BB 8830 WE S/W Install Help !

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Hi There

I am trying to download "Google Talk for Smart Phones" provided by Service Provider...its throwing an error

Notice : Sorry your device doesnot meet the system requirements that are needed to support Google talk.
Please help me with this, same is case with Yahoo and MSN Msgr.

Your response is Much Appreciated.
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Old 07-26-2011, 11:11 AM   #2
theczar
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Default Re: BB 8830 WE S/W Install Help !

Quote:
Originally Posted by theczar View Post
Hi There

I am trying to download "Google Talk for Smart Phones" provided by Service Provider...its throwing an error

Notice : Sorry your device doesnot meet the system requirements that are needed to support Google talk.
Please help me with this, same is case with Yahoo and MSN Msgr.

Your response is Much Appreciated.
Model: 8830
OS: 4.2.2.176
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Old 07-26-2011, 11:18 AM   #3
stevetaz
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Default Re: BB 8830 WE S/W Install Help !

Help you how? You are using an older device that apparently does not meet the minimum requirements. Probably OS related, but it certainly could be a lack of available memory or other hardware limitations.

Upgrade your BB to a more recent model would be the logical next step. Have you checked the Google Talk website to see what they might list as compatible phones and/or OS versions?
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Old 07-26-2011, 12:36 PM   #4
jsconyers
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Default Re: BB 8830 WE S/W Install Help !

According to RIM, it should run on 4.2

BlackBerry - Google Talk

Quote:
System Requirements

To use Google Talk for your BlackBerry® smartphone, the following is required:

A wireless data service plan from your wireless service provider

A Gmailxxx8482; User ID and password. You can obtain a Gmail UserID and password by being invited by a friend who has one or by entering your mobile phone number at https://www.google.com/accounts/SmsMailSignup1.
A wireless data service plan from your wireless service provider
Requires BlackBerry® Device Software v4.2 or higher (to find your software version, click Options on the smartphone Home screen, then click About)
If your device is connected to a BlackBerry® Enterprise Server, your IT Department must have IT Policy set to allow Google Talk functionality
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Last edited by jsconyers; 07-26-2011 at 12:37 PM..
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Old 07-26-2011, 12:39 PM   #5
Dubdub
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Default Re: BB 8830 WE S/W Install Help !

Do you have a BB dataplan active on the account?
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