Hi my name is Drake and i have a Blackberry Torch 9800 and have been haveing some problems with the all the icon disappearing all at once just randomly. I have updated it and such, and this has all started in the last week...Is there anything i can to to solve this problem or do you have any suggestions on how i can fix this problem.....Is there an update you can give me?....
When the icons disappear, what do you see? Need more information to help understand exactly what the device is doing. For example, are you seeing a white screen? If so, with or without any error message?
I think this was reported early on in the 9800 lifecycle. Make sure you are running the latest released version of the OS on the 9800. If can be found in a Sticky Thread at the top of this forum.