[fourstringfuror]

My wife just activated her device, and this morning she told me she could hear it making hissing/crackling sounds once in a while - not loud, but audible in a quiet room. The speaker volume is turned down, and there is no music playing (or paused).

Any idea what this might be?

Her BB is identical to mine.

[aiharkness]

That's a new one. Is it possibly a custom audible alert and the file is boogered?

My opinion is if you can't identify the cause (and correct it), don't wait, exchange it.

[fourstringfuror]

It's been activated all of two days. She hasn't done a thing to the profiles, so I know it's not a bad audio file.

I tend to agree with you, the more I think about it.