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Old 03-14-2006, 04:00 PM   #61
FightingDevil
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I'm really only getting blackberry.net emails sent to my 8700. POPs have come through sporadically all day....true push mails are a bit better.

Still no 'Blackberry Internet E-Mail' option in My T-Mobile.

On the phone with T-Mobile now: There is no access to the BIS. They're expecting access within 12 to 24 hours (same line they gave me yesterday). They did confirm (for the 1000th time in this thread) that it is RIM's issue.

Does anyone have a contact over at RIM to find out what's going on?

Last edited by FightingDevil; 03-14-2006 at 04:10 PM..
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Old 03-14-2006, 05:58 PM   #62
whsbuss
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Quote:
Originally Posted by greggebhardt
Maybe there is a big upgrade!
Wishful thinking.
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Old 03-14-2006, 06:28 PM   #63
Gerardo
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Unhappy E-mails delaying 3 hrs to get to BB....

has anyone else experienced this? It started this afternoon, is it just me?
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Old 03-14-2006, 06:32 PM   #64
kki5410
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Default absolutely.

started this morning
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Old 03-14-2006, 06:34 PM   #65
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are you on cing. BIS?
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Old 03-14-2006, 06:34 PM   #66
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Wirelessly posted (7250/4.1.0.268, Bell Mobility: BlackBerry7250/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/109)

There has been a general disruption in BIS service today that has resulted in delays for some people. I'm not sure how widespread is the outage.



In which area and with which provider are you currently operating?

Last edited by markhutchison; 03-14-2006 at 06:36 PM..
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Old 03-14-2006, 06:39 PM   #67
embowe
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I am on the Verizon network and I am having the same problem....Also attachments will not open at all for me...I guess its because of the outage.
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Old 03-14-2006, 06:46 PM   #68
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My BIS is coming through (Cingular 7290), but am getting nothing through the BES.....any thoughts? Thanks, in advance.
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Old 03-14-2006, 06:49 PM   #69
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Mexico.
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Old 03-14-2006, 07:00 PM   #70
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just got my cingular 8700c yesterday. I transfered from nextel with a 7510. Setup email through media net on cingular. Was not receiving emails and called customer service. it took about 2 hours before i got a blackberry tech on the line(cingular customer service wasn't that bad just sounded like they didn't know the blackberry that well.) The cingular blackberry tech told me that the blackberry email service has been DOWN since Sunday. His explanation was all of the blackberry web links to the email service have been broken and blackberry is repairing them manually. He said even he cannot access the systen that allows him to make changes to my account.

He also said that this was a problem for all the carriers. There was no time frame on when it will be fixed. He said it was priority one and they are working on it. You will know its fixed when you receive emails.

Hopefully this helps and i have not seen anymore info to back this up. i still have not received any emails. if you are a cingular user-call blackberry customer support 800-304-3044. press 1- IT DOES NOT SAY BLACKBERRY SUPPORT BUT IT IS THE SUPPORT.
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Old 03-14-2006, 07:01 PM   #71
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well....i do get them, but yesterday they were at the same time @ laptop & BB...today, 3 hr delay
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Old 03-14-2006, 07:05 PM   #72
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just got my cingular 8700c yesterday. I transfered from nextel with a 7510. Setup email through media net on cingular. Was not receiving emails and called customer service. it took about 2 hours before i got a blackberry tech on the line(cingular customer service wasn't that bad just sounded like they didn't know the blackberry that well.) The cingular blackberry tech told me that the blackberry email service has been DOWN since Sunday. His explanation was all of the blackberry web links to the email service have been broken and blackberry is repairing them manually. He said even he cannot access the systen that allows him to make changes to my account.

He also said that this was a problem for all the carriers. There was no time frame on when it will be fixed. He said it was priority one and they are working on it. You will know its fixed when you receive emails.

Hopefully this helps and i have not seen anymore info to back this up. i still have not received any emails. if you are a cingular user-call blackberry customer support 800-304-3044. press 1- IT DOES NOT SAY BLACKBERRY SUPPORT BUT IT IS THE SUPPORT.
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Old 03-14-2006, 07:27 PM   #73
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I know Rogers users in Canada were experiencing problems...

The last time this happened to so many carriers, there were upgrading the space allocation to each BWC client...
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Old 03-14-2006, 07:38 PM   #74
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Exclamation It's not just BIS - It's a wide spread problem

There seems to be a problem for BES users that affects multiple carriers. We can receive emails and reconcile with BES etc but we cannot send or reply to emails. Switzerland and the UK are affected as well. This problem has started two days ago. Several users have voiced suspicions that this might stem from a McAfee upgrade that turned south.....
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Old 03-14-2006, 08:39 PM   #75
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ANd it's not just Cing.. Nextel is / was slow earlier today.. actually I think I still have 3 emails that haven't forwarded from BIS... all other emails working as expected. Can't speak for sending.. havn't sent any today (believe that or not.. at the desktop all day really or close by anyway)

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Old 03-14-2006, 09:30 PM   #76
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Quote:
Originally Posted by joergguenther
There seems to be a problem for BES users that affects multiple carriers. We can receive emails and reconcile with BES etc but we cannot send or reply to emails. Switzerland and the UK are affected as well. This problem has started two days ago. Several users have voiced suspicions that this might stem from a McAfee upgrade that turned south.....
Why would anyone even speculate that a McAfee upgrade was the cause? On what grounds?
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Old 03-14-2006, 09:33 PM   #77
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Quote:
Originally Posted by moog
Why would anyone even speculate that a McAfee upgrade was the cause? On what grounds?
my friends', brothers', cousins', sister's boyfriends' fathers' buddy from the bowling team said so.... so you know it's true.
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Old 03-14-2006, 09:37 PM   #78
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i've been experiencing this for a while, and its still seems to be going on :(
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Old 03-14-2006, 09:38 PM   #79
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I've started noticing a delay the other day. My yahoo and gmail mail gets delayed up to 1 1/2 hours. I am on T-mobile using a 7100t. Something has to be going on... :(

Last edited by nsbalt; 03-14-2006 at 09:40 PM..
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Old 03-14-2006, 09:41 PM   #80
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My nextel 7520 doesn't seem to be affected, i'm sending/receiving emails instantaneously.
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