[gan]

We just got some 8700g from t-mobile. I've managed to connect it to our BES, but cannot connect to the desktop to sync any software because I dont have the handheld software for it.

I've asked T-mob, and they said because its so new, they don't have it.

Any ideas?

[d_fisher]

Are you trying to reinstall the handheld OS? You dont need the handheld OS to connect to the desktop. Did you install BlackBerry Desktop Manager 4.1?

[jibi]

considering its not even hit the market in the states, it'll be doubtful they'll have software available for a few months. you don't need the handheld software to connect it to Desktop Manager/Software 4.1.

[Peregrine]

Just use the same desktop software for any other Blackberry, ver 4.0 or 4.1.
It works for all Blackberries. It did for my users' 8700C.

[acnst]

Originally Posted by gan

We just got some 8700g from t-mobile. I've managed to connect it to our BES, but cannot connect to the desktop to sync any software because I dont have the handheld software for it.

I've asked T-mob, and they said because its so new, they don't have it.

Any ideas?

I would suggest to use the firmware from T-Mobile:
URL: http://updateservice.t-mobile.net
Flag: British
Username: tmobileuk
Password: tmukbbcorp