[Mark Rejhon]

Thanks for the information in this thread. I have updated the BlackBerryModem FAQ to include this info:

Q: I get an Error 718 when I try to connect!
A: This problem happens most often on Cingular and T-Mobile. It looks like you may have a DNS server issue. You may need to manually configure your DNS servers. To configure, follow these steps:

1. Go to Start->Network Connections->Show All Connections
2. Right-click your BlackBerry Internet icon, select Properties.
3. A window will open. Click the Server Types tab.
4. Click TCP/IP Settings.
5. Select "Use the following DNS server addresses:"
6a. If you use Cingular, enter: 66.209.10.201 and 66.209.10.202
6b. If you use T-Mobile, enter: 216.155.175.105 and 216.155.175.106
6c. If you use another carrier, enter: 4.2.2.1 and 4.2.2.2 (or recommended DNS)

Further information can also be found in this thread.

[gardavis]

d123456, thanks. Deleting the vendor.xml did allow my installation of the OS 4.0 to complete.

Mark, in step 3, I don't have a Server Types tab. I only have General, Options, Security, Networking and Advanced.

My problem is not Error 718 in any case (as AuEngineer said the DNS error would not help me). My error is 734 - supposedly resolveable with addition of WIX to my account. My account is a company account so I won't be able to convince them to add this option:(

[litec]

Has anyone tried getting the "WIX" entries added to their account lately? I was told by several reps (multiple calls) that they are not available anymore and that the "pay per use" has been dropped from the billing system. I was told that I needed to add a data connect plan (minimum plan is 5MB per month @ $20).

Can anyone confirm?

[AuEngineer]

Not sure about the addition of packages, but you definitely need the Data Connect package.

[dozment]

I don't have Data Connect on mine, and it works as a modem. I followed the instructions in Mark Rejhon's modem howto: http://www.blackberryforums.com/view...ighlight=modem

The WIX features were put on mine when I bought it back in December.

[pciccone]

Curious if anyone "tackled" the PPP 734 connect messages as of yet?

Even with these packages installed on my plan:

WIX EXTENDED INTERNET
DATA CONNECT ISP
WRLSS INTRNT XPRS PAY PER USE

It was explained to me by two different BB techs at Cingular that the WIX data connnect was replaced by "DATA CONNECT ISP" and this is now the correct package. This is as of a phone call on Friday 1/27/05 - some have said that Cingular has removed the ability to do what we are trying to do here. I am wondering if DATA CONNECT ISP really has nothing to do with WIX DATA CONNECT and the support is just now "gone" ?

Any ideas are greatly appreciated.

- APN for ISP.CINGULAR is set in modem config extra options

- Username/password all set as the threads discuss for cingular APN access.

Seems I followed all the advice I found after hours of searching, still no luck. This post is out of despiration at this point (Smile)

Thanks!

[gardavis]

I also am waiting for a solution to the PPP 734 error. My account is a business account so I am unable to have changes made to it. I don't know if I have the DATA CONNECT ISP or other options on the account.

Gary

[Crayak]

have same prob

[ksmyth]

same problem here. 734 i am going to be without a data connectino next week and any help would be great!

[Mark Rejhon]

Try installing the new OS4 that just came out for the 7290.

[ksmyth]

Mark,
Here is where i am at for everything...

Unit: 7290
Carrier: Cingular
Handheld Manager: 4.0.0.34
Desktop Manager: 3.6.3.10
BES server version: Unknown for now...
OS: 4.0.0.219

As soon as i saw that new version from Cingular I jumped on it. No impact to the 734. I have tried removing the modem and reinstalling it. I am going to try the v4 of the desktop software now.

Could the 734 be caused by the BES server?

My admins wont answer my ?s. Support sucks at our company for this. But at least we have it!

[chocomonsters]

OS 4.0

Blackberry TCP Setting: APN= wap.cingular
Name=

[chocomonsters]

OS 4.0

Blackberry TCP Setting: APN= wap.cingular
Name=
Password= CINGULAR1

Modem Extra initialization commands: +cgdcont=1,"IP","WAP.CINGULAR"
Modem Speed: 115200
Hardware features: enable hardware flow control
enable modem error control
enable modem compression
Phone number: *99#

TCP/IP: obtain IP and DNS server address automatically (no manual DNS server address needed)

Advanced TCP/IP Setting: enable use default gateway on remote network
disable use IP header compression


Error 734 was solved using wap.cingular, for both modem and Blackberry TCP.

Good Luck!

[ams mike]

Originally Posted by chocomonsters

OS 4.0

Blackberry TCP Setting: APN= wap.cingular
Name=
Password= CINGULAR1

Modem Extra initialization commands: +cgdcont=1,"IP","WAP.CINGULAR"
Modem Speed: 115200
Hardware features: enable hardware flow control
enable modem error control
enable modem compression
Phone number: *99#

TCP/IP: obtain IP and DNS server address automatically (no manual DNS server address needed)

Advanced TCP/IP Setting: enable use default gateway on remote network
disable use IP header compression


Error 734 was solved using wap.cingular, for both modem and Blackberry TCP.

Good Luck!

I had the 734 error and this worked. THANK YOU VERY MUCH!

[penguin3107]

Wow... this has to be a record.
Reviving a 2+ year old topic just to say 'Thank You'!
;)

[ams mike]

Originally Posted by penguin3107

Wow... this has to be a record.
Reviving a 2+ year old topic just to say 'Thank You'!
;)

I should have mentioned that I am using a 8100 Pearl and the same settings for the 7290 worked for my pearl.

I know other Pearl users are having the same problem w/ Cingular/ATT and this is the fix.

-Mike

[wmatic]

i remember browsing this post a while back and i set up my 7290 with relative ease

now, i'm having issues with a new pearl, new laptop, and I'm hoping the switch to at&t hasn't jacked anything up.

alas, i'm getting the 734 error and i've been through the settings numerous times