[Platypus4]

Hello,
I just got my 8700c today and am trying to set it up. I installed the software on my pc, but as soon as I connected it via the usb cable it immediately asked my for a password. I had already set up the phone lock feature password, but I tried entering that and it says it is invalid. After a while it asks me to enter "blackberry" and then again asks me for teh password.

I have tried disconnecting it from the USB cabel and even removing the battery and still no go. I am on attempt 9/10.

Anyone have any ideas? I need this phone working asap so customers can reach me tomorrow (voice use even).

Thanks.

[WilsonBM]

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Is the "phone lock" password a series of numbers? If so, use the alphabetical equivalent when it asks on the PC (ie. If password on phone is 2383, use "erxr" on desktop)