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10-02-2006, 07:16 AM
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#1
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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Problem with e-mail.
Please Login to Remove!
I have 2 problems. Firstly, I woke up the other day with 2 e-mail accounts on my 7105t. I never created either. I'd like to know how to delete these. Secondly, I want to setup my own e-mail, when I go to the tmobile site and try to set up "Blackberry Internet E-mail", I get the error
We apologize, there was an error trying to access the service. Please click here to try again.
Can anyone shed some light?
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10-02-2006, 09:03 AM
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#2
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Talking BlackBerry Encyclopedia
Join Date: Jun 2005
Location: NJ
Model: 9700
OS: 5.0.0.405
Carrier: AT&T
Posts: 304
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What are the @ email addresses, tmo.blackberry.net,yahoo.com or goole.com?
They will appear after you register you bb with one of these addresses.
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10-02-2006, 12:44 PM
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#3
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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One is tmo.blackberry.net, the other is 3pointfinancial group.com. And I've never registered my blackberry with anything.
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10-02-2006, 02:28 PM
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#4
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CrackBerry Addict
Join Date: Aug 2004
Model: 950
Carrier: robbers
Posts: 909
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did you try calling t-mobile?
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10-02-2006, 02:38 PM
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#5
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CrackBerry Addict
Join Date: Apr 2006
Model: 7290
Posts: 682
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sounds like someone gave your PIN # instead of theirs (got a letter wrong) and T-Mobile created an account for them using your info
definitly call T-Mobile and let them know this...if i was the owner of the 3pointfinancial group.com i'd be upset that someone else was getting my email
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10-02-2006, 03:17 PM
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#6
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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Cool. I will let Tmobile know about it. Also, can someone let me know how I can make my own email? lol
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10-02-2006, 03:20 PM
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#7
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New Member
Join Date: Oct 2006
Model: 7200t
Posts: 4
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did you read the email what did it say.
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10-02-2006, 03:25 PM
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#8
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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What email? I never got any emails in the "ghost" accounts except for the welcome. When I try to setup email on t-mobile.com it gives me:
We apologize, you do not have access to the My E-mail service.
Please use the e-mail solution provided with your wireless handheld.
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10-02-2006, 04:18 PM
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#9
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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[QUOTE=
We apologize, you do not have access to the My E-mail service.
Please use the e-mail solution provided with your wireless handheld.[/QUOTE]
Where are you getting that message? From your handheld when trying to set up e-mail via "Setup Internet E-mail"?
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10-02-2006, 04:38 PM
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#10
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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I get that message after logging in mytmobile, and selecting setup blackberry internet e-mail on the website, on my computer.
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10-02-2006, 04:39 PM
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#11
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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It may or not be relevant that I bough this handset used.
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10-02-2006, 05:25 PM
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#12
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CrackBerry Addict
Join Date: Apr 2006
Model: 7290
Posts: 682
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ah...that may be why
call T-Mobile and have them get rid of the account that's currently using your PIN
once this is done you should be able to create your own account...and if you can't have T-mobile escalate the issue till you can ;o)
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10-02-2006, 06:03 PM
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#13
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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What should I tell T-mobile though? As I'm not sure if T-mobile allows the resale of phones.
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10-02-2006, 06:25 PM
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#14
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BlackBerry Extraordinaire
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
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Call wireless provider which sold you SIM with BlackBerry Data plan, they should be able to help you- you are paying customer, right?
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10-02-2006, 06:55 PM
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#15
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New Member
Join Date: Sep 2006
Model: 7105t
Posts: 8
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The Sim is from my old phone, for which i've had for about 3 years. I just threw the sim into the 7105t
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