[sLpFhaWK]

Hi, i'm still relatively new to my blackberry and this is 1 thing thats making me mad because I don't understand it at all.. I setup my email fine using email options, added my gmail account and created my blackberry account. Now they both say (-1) on the home screen when I have NO emails, and when i get a new message it shows like normal and when i delete it or even read the new message it goes back to -1.. Any idea whats causing this?

[markt]

Could there be an unopened email in the saved folder?

Mark T

[Just Got Mine]

Mine does the same thing, it is supposedly the number of messages you have deleted.

I asked this same question a few weeks ago, and I was told remove the battery for 10 seconds and then replace it. That seems to work.

[sLpFhaWK]

I'll try popping off the battery and see wut happens. Talk about a pain tho my blackberry email does the same thing. i'll let ya know the outcome once i have a free minute to do so.

[Nextel User]

mine does it too and it stays there until i do a hard reset. i have a few mailboxes and it shows different -#'s for each. i just ignore them now.

[BiggJayBK]

Originally Posted by Nextel User

mine does it too and it stays there until i do a hard reset. i have a few mailboxes and it shows different -#'s for each. i just ignore them now.

You have to go to your UserCP and change your service provider in your profile

[avonalliv]

how does changing the service provider effect the negative message count? can you please detail how to do this?
thanks!