[noname]

Hi all,

Has anybody seen the same issue as mine? User on Domino BES 4.1 sp2, using 8700 new handheld, just activated. I tried seacrhing into the debug log by using the user's name at around the time he reported and I see this:

Unable to render original message text for user "user-name"...

What happened is messages replied or fwd from blackberry appear as a blank body for recipents end.

But, same message replied ot fwd from Lotus Notes workspace has no problem at all.

[hedger48]

Hi, did you ever find out what the problem what here? I have the same exact problem, but I use Lotus Notes with a mail connector.
Please let me know what you did for this.
Thanks

[noname]

It was determined to be a known issue in bes 4.1sp2. The bes is not able to process large multi-parts MIME messages or MIME messages from external sources like Yahoo, Hotmail or Gmail. Issue shall be addressed in sp3, but I was not given the date/time for this service pack release, so have to wait.

[amukhey]

what version of domino are you running? I am using 7.01 and dont see the issue.

[noname]

my domino is 6.5.4. btw issue resolved after applying bes 4.1.2 hf2!!!

[boma0021]

thanks for the hint with hf2 we have the same issue with domino 6.5.5

[jackarmy83]

I have the same issue using Domino and Notes 6.5 but not with a BES with Mail Connector for BIS.

How can I resolve this chaps?