[Crackberry12]

I am having a terrible time getting my 7100I to synch with my GroupWise 7.0 Nextel is telling me that the 7100i doesn't support GroupWise. Does anyone know how to help me?

[OUBeaver]

Do you still need help with this?

[rblakeborough]

yes please

[southwestcomm]

What exact issues are you experiencing and are you on a BES or using BIS and the Desktop software?

[wlong995]

Desktop software supports Groupwise 6.5, but not 7.0. I had to downgrade to 6.5, set up the desktop software and sync once, then upgrade to 7.0.
One bad thing about using 7.0 is that it won't sync cell numbers. I had to map the cell numbers on the handheld to the pager number in groupwise 7.0. It's an inconvenience, but it works.

[moleman2k]

Originally Posted by wlong995

Desktop software supports Groupwise 6.5, but not 7.0. I had to downgrade to 6.5, set up the desktop software and sync once, then upgrade to 7.0.
One bad thing about using 7.0 is that it won't sync cell numbers. I had to map the cell numbers on the handheld to the pager number in groupwise 7.0. It's an inconvenience, but it works.

Actually, Groupwise 7 support was introduced in Desktop Manager 4.2, which is backwards compatible with older models. (Just some features won't work on older models, such as Media Manager.)

[wlong995]

Originally Posted by moleman2k

Actually, Groupwise 7 support was introduced in Desktop Manager 4.2, which is backwards compatible with older models. (Just some features won't work on older models, such as Media Manager.)

I had tried 4.2 when it was released with no luck. Since I've heard several times that Groupwise 7.0 is supposed to be supported, when you mentioned it, I tried it again. The setup is a bit decieving. The selections are Groupwise, and Groupwise 6. You have to select Groupwise, then set up all of your contacts folders. I must not have taken the time to figure that out the last time I tried to use it.

[moleman2k]

Originally Posted by wlong995

I had tried 4.2 when it was released with no luck. Since I've heard several times that Groupwise 7.0 is supposed to be supported, when you mentioned it, I tried it again. The setup is a bit decieving. The selections are Groupwise, and Groupwise 6. You have to select Groupwise, then set up all of your contacts folders. I must not have taken the time to figure that out the last time I tried to use it.

You can blame Nokia/Intellisync for that one