[Barry_Black]

Just want to see some common fixes for this when the device stops getting mail when:

It's been reset...battery replaced

Shows a signal

...will deleting then resending the service books fix? Or is there another common fix for this if any?

[Liv]

I never delete and then resend the service books.

I just always resend the service books. I have had to do this a few times before. I usually do it once or twice and if nothing, another battery pull and it works.

No clue as to the rhyme or reason though.

[Barry_Black]

so deleting them isn't really neccesary?

[Barry_Black]

...so the deal is, the user just got back from Mexico and stopped recieving e-mail when back in the US. I've heard about this before....isn't it something with the data or the network?