BlackBerry Forums Support Community

dtmfjunkie · 03-01-2007, 08:05 AM

8800 is now listed on Rogers Support site. Select Blackberry, then Blackberry 8800

https://www.shoprogers.com/web_auth/techsupport.asp

mortys11 · 03-01-2007, 09:52 PM

just spoke to Rogers sale rep $ 549 is the upgrade price

and they offered me $100 off that price.

he said walk in price for just the fon is $599

spoke to cs and she said $449 then transfered me to corp dep and he said $599

???

eastend · 03-01-2007, 11:34 PM

is it out yet?

Mustang5ohhh · 03-02-2007, 02:42 AM

Quote:

Originally Posted by mortys11

just spoke to Rogers sale rep $ 549 is the upgrade price

and they offered me $100 off that price.

he said walk in price for just the fon is $599

spoke to cs and she said $449 then transfered me to corp dep and he said $599

???

LOL ... good to see Rogers ready for the launch next week !

Just tell them this ... you want to speak to someone you knows what they're talking about and see if they know of such a person.

Typical Rogers ... the left hand not knowing what the right one is doing.

WorldIRC · 03-02-2007, 08:54 AM

^The phone is not released yet........just because it is on the HUP list does it mean that it has launched. Dealers have NOT received pricing and have NOT received confirmation that it is filling dealer channels yet.

dave2music · 03-02-2007, 07:30 PM

Quote:

Originally Posted by Mustang5ohhh

LOL ... good to see Rogers ready for the launch next week !

Just tell them this ... you want to speak to someone you knows what they're talking about and see if they know of such a person.

Typical Rogers ... the left hand not knowing what the right one is doing.

Not to turn this into a Rogers Bashing thread... but I have to totally agree. They use 3rd party customer service reps in the evening, so call in the day. The 3rd party reps are literally as dumb as wood. All of them... no exceptions.

BlackBerryCoolSteve · 03-02-2007, 08:08 PM

Quote:

Originally Posted by dave2music

Not to turn this into a Rogers Bashing thread... but I have to totally agree. They use 3rd party customer service reps in the evening, so call in the day. The 3rd party reps are literally as dumb as wood. All of them... no exceptions.

where'd you hear that?

Lex Luthor · 03-02-2007, 08:24 PM

Quote:

Originally Posted by dave2music

Not to turn this into a Rogers Bashing thread... but I have to totally agree. They use 3rd party customer service reps in the evening, so call in the day. The 3rd party reps are literally as dumb as wood. All of them... no exceptions.

That's not true. One of my co workers brothers is a Rogers Rep and has been working in one of their call centres as one of the Team leaders for the past few years. My co worker tells me that according to his brother Rogers does use third party reps at times but usually when they forecast a higher call ratio especially during the holidays.

When I inquired about best time to call my co worker said that his brother recommends early morning because most well seasoned reps don't mind working early mornings and that's what you'll find most of them at various call centres.

He did tell me that they do have actual Rogers reps that work in the various call centres at all hours so it's not only 3rd party reps that will answer calls late at night. Unfortunately there are a few reps third party and actual Rogers employees who don't know much so my advice would be if you feel you have an incompetent rep on the line call back and speak to someone else.

justinW · 03-03-2007, 11:56 PM

im from vancouver and i called the main store downtown... they told me late march is this true or is she a dummy?

justinW · 03-04-2007, 12:07 AM

some1 please get back to me b4 i waste my time and drive to the states tomorrow im tired of waiting..

jsanghavi · 03-04-2007, 01:45 AM

It should be out on March 6th, according my rogers dealer he is getting 100 of them this week

justinW · 03-04-2007, 02:22 AM

which rogers dealer is that so i know where to go ;) thx

BBpixie · 03-04-2007, 02:54 AM

Quote:

Originally Posted by justinW

which rogers dealer is that so i know where to go ;) thx

Hopefully in Peterborough on the 6th for me to pick one up!!

nsimpson · 03-05-2007, 04:49 PM

so word down the pipe just about 20 min ago is that there is an delay. Rogers and rim had not forseen this, so the product will not be launching tommorow but a couple of days later. I will give you more details when i hear of anything. And when we should all expect to have them.

Also heads up to any posters, no dealership has been able to order them yet, so for the people who are saying that they ordered 100 at their location that means 'they want to order 100".

This issue is a national release issue not only subject to Vancouver (where my office is)

fddc · 03-06-2007, 01:50 AM

available soon....

Rogers.com - BlackBerry 8800

justinW · 03-06-2007, 07:20 AM

how long does coming soon usually mean?

fddc · 03-06-2007, 01:20 PM

If I remember correctly, for the 8700 it was approximately 1 week before all retail stores were getting shipments.

8800 is also on the list for tech support on the rogers site as already posted here earlier....so it can't be much longer.

can't wait either....

nsimpson · 03-07-2007, 12:54 AM

Quote:

Originally Posted by justinW

how long does coming soon usually mean?

Justin i got your back.

mortys11 · 03-08-2007, 01:51 AM

well, i went by my local rogers store and checked out the dummy 8800 unit.

i would say an overall thumbs up, but i will not be upgrading from my 8700 just yet.

the kb is cramped and the mushy keys give you little feedback and i see how some posters here didnt like the space bar key either...seemed buried.

i really have a problem with the mushy keys and pearl-ball....maybe the real working units will be firmer.

the slimness is nice but it does feel bigger than my out-dated looking 8700r.
the features arent a huge upgrade but the 8700 does everything i need but not everything i want.... but either does the 8800 so why blow the $500?

the plastic chrome of the sides and send/end keys has got to go....looks like cheap "made in china" crap! brushed aluminum or a matte finish would fair better for fprintz too.

i love my bb and RIM but i just want to tell it as i sees it. i have no apple products at all but they really kik the sh*t out of the competition with their no compromise approach to using quality materials in their cutting edge designs.

8800 is still a good model if you are coming from a 7XXX series or you are a
new bb user and want the latest.

my 8700 will stay until something new with more features arrives.

my 2 cents

davedcraig · 03-08-2007, 05:28 AM

I went to Metrotown today in Burnaby, BC to look for a shirt and stopped in to the Rogers and Wireless Wave in the Mall. I looked at the dummy model of the 8800 and like the overall size of the unit although I do agree that the keyboard is mushy. What really took me off guard was the price. The Rogers store I visited roughly quoted me at $800 without a plan and wireless wave said the price would be from $800 to $1000 depending. Needless to say I will not be signing any contracts for three years with Rogers for a discount which unfortunately means I will not be getting an BB 8800.

It's a really nice device and does exactly what I want but no cellphone is worth that much money in my opinion.

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8800 on Rogers