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05-15-2007, 12:50 PM
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#1
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Thumbs Must Hurt
Join Date: Dec 2006
Model: 8100
Carrier: cingular
Posts: 89
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Update to InfoSpace Find It! to solve connection issues
Please Login to Remove!
Hello all, I just wanted to let you know that we just released a 1.3.2 version of InfoSpace Find It! You should get a notification on your phone to go download the new version when you start Find It!, but you can also go directly here to get the new version.
OTA: InfoSpace Find It! for BlackBerry
For those users who were having connection issues, this should solve those for you. For the rest of you, you may notice some speed increases depending on the way your phone connects to the Internet. (BES/BIS/TCP).
Anyway.. thanks for all the fantastic feedback provided,and for those who participated in the beta for this release. It is much appreciated. I will try to get a special thank you coming your way. I know Malik appreciated the responses he was receiving. (and for those keeping track, Malik is our QA Lead)
- Jeff (and the entire InfoSpace Find It! team)
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05-15-2007, 01:01 PM
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#2
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CrackBerry Addict
Join Date: Jun 2006
Location: Boston, Mass.
Model: 8820
Carrier: at&t
Posts: 598
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Thanks! Does it support bluetooth GPS on the pearl?
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05-15-2007, 01:14 PM
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#3
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Thumbs Must Hurt
Join Date: Dec 2006
Model: 8100
Carrier: cingular
Posts: 89
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Quote:
Originally Posted by Spamdumpster
Thanks! Does it support bluetooth GPS on the pearl?
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Bluetooth puck support is not part of this release; however you can still use the product without GPS perfectly fine. I have an 8100 also.. it just means we don't get the 'cool factor' yet with the built in GPS guys.
More releases are planned out.. have no fear.
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05-15-2007, 01:55 PM
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#4
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Thumbs Must Hurt
Join Date: Mar 2007
Location: Grand Rapids, Michigan
Model: 8800
Carrier: Cingular
Posts: 133
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Alas, same connection problem persists in this version 1.3.2 on my device. I uninstalled the old version, installed the new version (1.3.2), and tried it. I got the same connection error. Then, I did a battery pull and tried it again. Same connection error.
Cingular, BB 8800, v. 4.2.1.72, BES.
I'm really excited about this product, but I just can't get it to work. Thanks!
--Mav
P.S. The connection error of which I speak is "Unable to start InfoSpace Find It!. Possible network problems, try again."
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05-15-2007, 02:04 PM
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#5
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Thumbs Must Hurt
Join Date: Dec 2006
Model: 8100
Carrier: cingular
Posts: 89
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Quote:
Originally Posted by Maverickster
Alas, same connection problem persists in this version 1.3.2 on my device. I uninstalled the old version, installed the new version (1.3.2), and tried it. I got the same connection error. Then, I did a battery pull and tried it again. Same connection error.
Cingular, BB 8800, v. 4.2.1.72, BES.
I'm really excited about this product, but I just can't get it to work. Thanks!
--Mav
P.S. The connection error of which I speak is "Unable to start InfoSpace Find It!. Possible network problems, try again."
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Interesting.. I will have Malik get in touch with you personally and walk through a couple things.
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05-15-2007, 02:14 PM
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#6
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Thumbs Must Hurt
Join Date: Mar 2007
Location: Grand Rapids, Michigan
Model: 8800
Carrier: Cingular
Posts: 133
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That would be great. Thanks!
--Mav
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05-15-2007, 02:54 PM
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#7
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Works good for me, except for error in search result I mentioned before in previous thread. But I'm nitpicking, and it is probably the data and not the application anyway. Only real complaint I have is the quality of the map images. (And can't wait for BT GPS support.)
__________________
- Ira
Last edited by aiharkness; 05-15-2007 at 03:02 PM..
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05-15-2007, 03:07 PM
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#8
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Thumbs Must Hurt
Join Date: Dec 2006
Model: 8100
Carrier: cingular
Posts: 89
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Quote:
Originally Posted by aiharkness
Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Works good for me, except for error in search result I mentioned before in previous thread. But I'm nitpicking, and it is probably the data and not the application anyway. Only real complaint I have is the quality of the map images. (And can't wait for BT GPS support.)
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We'd love to hear the details of your issues with the maps, and what you might expect to see. Give us your "I'd like to see" as well as your "This would be the greatest in the world if..." scenarios.. It is always great to get feedback from real users and try to get that integrated. We of course have our ideas, but you guys/gals are the ones that matter!
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05-15-2007, 04:30 PM
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#9
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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By map quality, I'm refering to the map diplayed after selecting View Map from the Details page. The street names are hard (if not impossible to read) and the highway labels could be easier to read if there was color contrast.
Also, and this may just be me, I would like to have the option to see a full-screen map view of my route.
__________________
- Ira
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05-15-2007, 04:31 PM
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#10
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Talking BlackBerry Encyclopedia
Join Date: Dec 2004
Location: Alexandria, VA
Model: 9700
Carrier: T-Mobile
Posts: 231
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It doesn't work for me - connection issues. I have a unique situation as I'm on a BES but browsing is not enabled via the BES. I connect directly via tcp (I'm on t-mobile).
Phil Bogle had to add a special connection option to Beyond411 and Berrysearch so that I could select direct connection and get the apps to work.
SMF
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05-15-2007, 04:56 PM
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#11
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CrackBerry Addict
Join Date: Sep 2006
Model: 8700g
Carrier: NO One
Posts: 811
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it is so much easier if the application has the "check upgrade" link. I got an notification after I launched application and asked "go to the browser and access the link".
nice notification feature, but not friendly enough since I need to memorize or write down the link, and go to the browser to type it again.
__________________
-- TMO Blackberry 8700g since 09/24/2006
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05-15-2007, 09:42 PM
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#12
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Thumbs Must Hurt
Join Date: Dec 2006
Model: 8100
Carrier: cingular
Posts: 89
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Quote:
Originally Posted by plchan
it is so much easier if the application has the "check upgrade" link. I got an notification after I launched application and asked "go to the browser and access the link".
nice notification feature, but not friendly enough since I need to memorize or write down the link, and go to the browser to type it again.
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We 100% agree, and in an upcoming release (date to be determined) we will plan on a much more sophisticated release that will also let you know WHY you should upgrade
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05-16-2007, 10:38 AM
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#13
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BlackBerry Extraordinaire
Join Date: Nov 2006
Location: CT
Model: 9550
OS: 5.0
Carrier: ATT
Posts: 1,137
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sorry this program is treadfully slow on my pearl!
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Fred
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05-16-2007, 12:17 PM
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#14
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New Member
Join Date: May 2007
Model: 8800
Carrier: Tmobile
Posts: 8
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I just downloaded version 1.3.2 and got the same "Unable to start InfoSpace Find It! Possible network problems, try again." I'm on T-mobile and on a BES. Are there settings I need to adjust?
Berry411, google maps, etc. all work fine for me. I'd really like to get this program working though.
Last edited by Jinga; 05-16-2007 at 12:19 PM..
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05-18-2007, 10:16 AM
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#15
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New Member
Join Date: Mar 2007
Location: bellevue WA
Model: 8800
Carrier: Cingular
Posts: 14
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So far the only connectivity issues we see are from users with BES settings and thier server administrators are blocking them from accessing 3rd party urls. The only work around in this case is to ask your server administrator to allow 3rd party applications. Below are steps that server administrators can follow in order to allow third part urls. The steps may differ depending on the version/service pack of the BES that you have and server administrator may need to contact RIM support for what to do to allow 3rd part urls.
On the BES follow these steps
Global tab
Edit Properties link
In the Global Properties dialog box, Select IT Policy in the left pane
In the right pane, double-click IT Policies
Find the IT Policy that has been applied to the device and double-click
Select the Security Policy Group in the left pane
In the right pane, double-click Disallow Third Party Application Downloads to change the field to "false".
Apply the policy
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05-18-2007, 12:36 PM
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#16
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Talking BlackBerry Encyclopedia
Join Date: May 2007
Location: Studio City, CA
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 209
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Looks really good so far. Traffic info on the maps would be great. Just think, then I could dump Google Maps.
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05-18-2007, 01:34 PM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Dec 2004
Location: Alexandria, VA
Model: 9700
Carrier: T-Mobile
Posts: 231
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Quote:
Originally Posted by mabdul
So far the only connectivity issues we see are from users with BES settings and thier server administrators are blocking them from accessing 3rd party urls. The only work around in this case is to ask your server administrator to allow 3rd party applications. Below are steps that server administrators can follow in order to allow third part urls. The steps may differ depending on the version/service pack of the BES that you have and server administrator may need to contact RIM support for what to do to allow 3rd part urls.
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That's not going to happen at my company....several applications have figured out how to do it. Beyond411 allows me to manually select my connection - default, BES, or direct and Opera Mini in it's latest incarnation figured out how to automatically test my connection and selected the direct connection to work. Unfortunately Opera Mini doesn't work with 4.2.1 on my 8700g.
SMF
Last edited by SMF; 05-18-2007 at 01:38 PM..
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05-18-2007, 02:44 PM
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#18
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Thumbs Must Hurt
Join Date: Mar 2007
Location: Grand Rapids, Michigan
Model: 8800
Carrier: Cingular
Posts: 133
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Quote:
Originally Posted by mabdul
So far the only connectivity issues we see are from users with BES settings and thier server administrators are blocking them from accessing 3rd party urls. The only work around in this case is to ask your server administrator to allow 3rd party applications. Below are steps that server administrators can follow in order to allow third part urls. The steps may differ depending on the version/service pack of the BES that you have and server administrator may need to contact RIM support for what to do to allow 3rd part urls.
On the BES follow these steps
Global tab
Edit Properties link
In the Global Properties dialog box, Select IT Policy in the left pane
In the right pane, double-click IT Policies
Find the IT Policy that has been applied to the device and double-click
Select the Security Policy Group in the left pane
In the right pane, double-click Disallow Third Party Application Downloads to change the field to "false".
Apply the policy
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My IT guy followed these steps and "allowed" third party application downloads by changing thei field to "false" and I'm still having the same connection issue problem....
--Mav
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05-23-2007, 07:33 PM
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#19
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New Member
Join Date: May 2007
Model: 8800
PIN: N/A
Carrier: Cingular
Posts: 1
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1.32 did not fix my problem
I am still receiving the connection error on my 8800 after installing version 1.32. I performed an uninstall, then rebooted the 8800 to be sure, then installed the new version. No luck, so what's next?
Fred
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05-30-2007, 07:29 PM
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#20
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Thumbs Must Hurt
Join Date: Feb 2007
Model: 8310
Carrier: AT&T
Posts: 57
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I had the previous version installed and receved the upgrade available notice from InfoSpace FindIt!
I went to the ota link and downloaded 1.3.2
I then ended up with two versions on my BB 8703e.
I went to applications and removed InfoSpace FindIt!
Now I have my older version still installed.
How can I get rid of the old version now?
Edit:
Found the old instalation module still installed and removed that and now program is removed from my BB.
Last edited by bbbforums; 06-04-2007 at 08:16 PM..
Reason: update
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