[Owen Mostert]

If I dont answer my phone within the 1st two rings it automatically goes to voice mail. Please advise

[John Clark]

Welcome to the forums.

A browse through the Main Page - BlackBerryFAQ turned up this:

Increase amount of rings before voicemail - BlackBerryFAQ

[Owen Mostert]

Ill give my service provider a call

[Berry O Black]

If you have T-Mobile ask to speak with someone about making the timer between your ring to voice mail pick up longer. It is possible to have it extended longer, although not many people know you can do this.

[John Clark]

His profile says he has Optus and I already linked him to the faq which says the same thing.