[mmspearl]

Make sure you have the latest version of Desktop Manager installed. It's 4.2 SP2. Download it here. (The version listed on the TMo site is quite outdated, I don't recommend using that one.)

when i go to that link i have the option of getting either the english version or multilanguage one. does that matter?

[billclark]

Originally Posted by mmspearl

when i go to that link i have the option of getting either the english version or multilanguage one. does that matter?

If you want the program in English only, just download the English version.

[jestertrent]

When I tried to install it to my Pearl from my computer I get the error: 1607 Unable to install InstallShield scripting runtime.

Help?!?

[John Clark]

Do you have administrator privilges on the computer you are using? Basically, do you have permission to install software on the PC?

[jestertrent]

I did a search and found nothing. Yes I do have administrator privileges.

[John Clark]

Are you using WinXP or Vista?

[jestertrent]

XP By the way, I'm definitely a novice

[jestertrent]

XP
By the way, I'm definitely a novice

[chrisjhg]

might have found a bug in this and the 4.2.1.68 OS as well...

i have a security pin and a SIM pin enabled. the security times out after 5 minutes or so. if you enter that wrong twice it asks you to type "blackberry" before trying a third time. and now while your on your third go at the password its not hidden by **** its being displayed. could be that on purpose or its just a comical bug..

[John Clark]

I'm betting that's not a bug. If you've mistyped it twice they're giving you a little help.

[chrisjhg]

thats what i thought... everyone needs a little help when their drunk

[homeroarg]

The first post says this OS should work on any carrier, does it really mean ANY carrier ?!?
I'm in Argentina and my carrier is Telecom Personal. Will it work ?!?
If it doesn't work, is it possible to "downgrade" it to the last carrier's official OS release ?!? (4.2.0.67 :S)

[John Clark]

Yes, it will work on Telecom personal.

Yes, you can downgrade if you desire.

[Korexz]

Originally Posted by sgtcasey

If it worked previously in the same area just fine and you have done the usual troubleshooting (battery pull while device is turned on, resending service books, verifying you have the latest software loaded) then call T-Mobile. There could be a network issue going on or a tower issue in the area.

Dave

There is no way I am having a network issue EVERY SINGLE DAY.

.107 is hosed

I keep getting disconnected the ICMP, BlackBerry Registration, PIN-PIN, and all of my BIS e-mail accounts.

I did a JL_CMDR wipe when I loaded .107.

I have since deleted and resent all of the service books.

I have pulled the battery umpteentrillion times.

I cannot be the only person having this problem.

[TheBigNewt]

If I were you I'd go back to version .64, which always worked for me. Version .107 is working for me, but no better than .64 did. Go back, go way back!

[sgtcasey]

edit

[John Clark]

Originally Posted by sgtcasey

....I spend 8 hours per day fixing Blackberry issues.

Dave

So do I! And I fly airplanes for a living!

Folks, Dave seems to know his stuff. I, for one, think it's great that these BB support people are frequenting our forum. It helps us here and it helps all those that call into them during the day. If all the BB support people were to frequent BBF then customer service would likely be raved about for these carriers. Just my $.02.

Kudos to Dave for all the help and info he's brought to the boards here.

[ChinoxL37]

Love the new version especially option that lets u keep screen at 100% brightness... and my speaker seems louder too for ringtones...but the only bad part and one that i need the most is the multi tap option is verrry sticky! horrible i try to type the second letter but the first letter would show twice... doesnt happen all the time but enough to make it very uncomfortable... anyone know a secret fix for this? or jus downgrade? thx

[stonefeet]

Originally Posted by sgtcasey

Not to argue, but assuming something *isn't* the problem is a quick way to spend a lot more time than needed trying to fix the issue.



I can only based my opinions on my experiences and the experiences of the many folks I know using .107.

But you could be having software problems of course. (Never assume...)

Try reloading .107 and test. If that doesn't fix it, go back to .64 and test.



So you're going to lowercase gprs/edge? Where does this happen most often? Are you in any type of building? Driving somewhere?



So did I. No issues with .107 so far. Never had any with .64 either. Or any of the ones in between I tinkered with on my Pearl.



Make sure the phone is left on when pulling the battery. I speak to many people during the day who do a battery pull after turning the phone off which resets nothing.



The suggestions I make are just that suggestions. Use them or not. It's up to you. I spend 8 hours per day fixing Blackberry issues.

Dave

we had the same problem on ours with 107, it just wouldn't go to any data network, just gsm regardless of signal, ended up going back to 101

[TheBigNewt]

I noticed one difference between .107 and .64. Now when I play a playlist it plays in correct order on the card. With .64 it played in alphabetical order. I could never figure out why. I'd open it on the card it was fine. Play it, not fine.