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01-08-2008, 08:34 PM
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#1
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New Member
Join Date: Jan 2008
Location: Northern California
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 3
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Stereo Headset Issue on 8830
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Both my wife and I have new 8830's - mine through a corporate program, both on Sprint service. I also have an iPod stereo headset/earbuds. iPod uses a 3.5mm connection, the 8830 has a 2.5mm connection. I got a stereo adapter but still only get sound on the right speaker/headset/earbud. We've tried an iPod headset, a PSP headset, both work on other devices in 2-ear stereo. We tried two stereo adapters, same problem. I called Sprint Tech Support - they said the 8830 "plays stereo music through only one speaker" (unbelievable...). Can anyone help me to figure out why we're not getting stereo music/sound? Both 8830's have this problem, so unless it's an option or Theme setting (can't find one), it seems like there's some bigger issue I'm missing here...
Thanks!!
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01-08-2008, 11:46 PM
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#2
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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It's likely the adapter you got. Most of the adapters available at cell phone kiosks, Radio Shack, etc. won't work on the BB. Order one from Seidioonline.com and it should work.
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01-09-2008, 10:42 AM
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#3
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BlackBerry Master
Join Date: Oct 2005
Location: Los Angeles
Model: 4s
OS: iOS
PIN: 79B32491
Carrier: AT&T
Posts: 4,546
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I received an adapter from Seidio and after installing I could only hear out of one side....
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01-10-2008, 01:01 AM
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#4
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New Member
Join Date: Jan 2008
Location: Northern California
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 3
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BestBuy Option
I spoke with a buddy I work with today who told me he had the same problem, got an adapter at BestBuy for about the same price as the Seidio that works in (two-ear!) stereo. (I still can't believe that response from Sprint Tech Support...) I'm going to give that a try since it's a local pick up and I can return it if there's a problem. If it works, I'll post here on model and cost as an FYI....
But I appreciate the Seidio website info - good to know some sources for stuff as I pick up this new obsession....
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01-12-2008, 07:18 PM
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#5
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Yeah, the BB is quite picky about what adapter it will use.
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01-12-2008, 08:54 PM
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#6
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Thumbs Must Hurt
Join Date: Apr 2007
Model: storm
PIN: N/A
Carrier: Verizon
Posts: 104
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I got an adapter from Verizon that works well. Although you do have verizon service, I assume it should work for your sprint 8830.
also, the adapter has a built-in microphone, so you can also use it has a headset
-Adam
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01-12-2008, 11:57 PM
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#7
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BlackBerry Blooded
Join Date: Aug 2007
Location: Tucson Arizona
Model: 9630
OS: 4.7.1.40
PIN: ????
Carrier: Verizon Wireless
Posts: 1,271
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Quote:
Originally Posted by floz23
I got an adapter from Verizon that works well. Although you do have verizon service, I assume it should work for your sprint 8830.
also, the adapter has a built-in microphone, so you can also use it has a headset
-Adam
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I have the same adapter, it works very well!
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01-13-2008, 06:34 AM
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#8
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New Member
Join Date: Jan 2008
Location: Northern California
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 3
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Adapter Found!
I'm not sure why the Blackberry is so sensitive, but it seems to be true. I found a "Just Wireless" adapter at BestBuy for $15.95 with a mic built-in and a retractable cord, a clip to make the mic stay where I want, and a click-to-answer button. Works fine - I tried it at the store first to make sure.
Really, I just needed to be able to listen to music, but the rest is handy if I get a call while listening... Standing around in airports so often, it's bound to happen anyway....
Thanks for the help and suggestions - service gets turned on Wednesday night, and I'm sure I'll have lots of questions when it does!
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01-13-2008, 08:34 AM
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#9
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Thumbs Must Hurt
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: at&t
Posts: 57
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AT&T Wireless sells adapters that work also.
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01-13-2008, 04:52 PM
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#10
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BlackBerry Extraordinaire
Join Date: May 2005
Location: Waterloo: Home of RIM
Model: PlayB
Carrier: Bell Mobility
Posts: 1,008
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I'm gonna try a pair of Bluetooth stereo headphones to see how that works instead....
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01-13-2008, 05:36 PM
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#11
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BlackBerry Extraordinaire
Join Date: Jan 2006
Location: Houston
Model: 9630
Carrier: AT&T | Verizon | T-Mobile | Sprint
Posts: 1,258
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We also recommend that you plug your headset into our adapter before plugging it into the phone.
Thanks,
__________________
Seidio
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01-22-2008, 10:03 PM
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#12
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New Member
Join Date: Jan 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 1
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I have an 8830 from Verizon thru my company.
I listen to a lot of MP3s while travelling, and decided to use the 8830 as an MP3 player as well.
I figured I could use my Ultimate Ears super-fi 3s, but, as well all know, the 8830 has 2.5mm 3-way jack whereas as most audiophile earphones have a 2-way 3.5mm plug.
So, I bought an adapter ($8 on line). I had the same problem as the rest of you guys (sound in right ear only), at first. I got kind of pissed, and unplugged the adapter from the 8830 and slammed it back in. Guess what? It worked! Stereo! So now, I plug the adapter in, turn on the music, unplug the adapter, and plug it in again. It works every time.
The sound is kind of light on bass; I'm not sure if that's the adapter's fault or the 8830's.
Unfortunately, my super-fi 3s don't have a mic; they're audiophile listening earphones after all.
I'm gonna try the Sennheiser MM50s; they're supposed to be a good compromise. We'll see if the 8830 plays nice with them and gives me stereo sound.
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01-23-2008, 03:25 AM
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#13
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Knows Where the Search Button Is
Join Date: Nov 2007
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 24
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Get the Verizon 3.5 to 2.5 adaptor and with it you will get a volume control and a switch to recieve calls with along with a clip to attach it to your clothing. Works like a charm and extends the length of the headset as well. So, you can use your regular good quality headphones with it and still answer calls. You can order it at Verizonwireless.com. No shipping charges! Works for me.
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01-23-2008, 04:58 AM
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#14
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Thumbs Must Hurt
Join Date: Oct 2005
Location: Calgary, AB
Model: 8830
PIN: Ask
Carrier: TELUS Mobility
Posts: 54
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I use a Stereo Bluetooth headset with mine. Works like a charm
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02-09-2008, 07:16 PM
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#15
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New Member
Join Date: Feb 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 3
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But if i decide to buy a whole new set of earbuds that have a 2.5 mm stereo jack, will that work on my 8830 (instead of finding a particular adapter that works b/c i dont care for the 3.5 mm earbuds i have no anyways)?
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02-17-2008, 02:45 PM
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#16
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New Member
Join Date: Dec 2007
Model: 8820
PIN: N/A
Carrier: att
Posts: 10
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I bought the Seidio adapter for my 8820 and had the same problem (one ear only).
SOLUTION: It was simple.
I just took a round toothpick and gently pried up the contacts inside the adapter on the 3.5mm side. The contacts are little tabs and one wasn't bent out far enough to make contact with the plug when inserted.
Works like a charm now!
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02-17-2008, 11:55 PM
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#17
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New Member
Join Date: Apr 2007
Model: 700p
Carrier: Sprint
Posts: 4
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I use the Seidio adapter and it works well -- need to be sure to get the 2.5mm adapter for the 8830, also need to be sure the plug is "seated" all the way.
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