[SirCharles]

I can't hear when people call.
I have to put it on speaker to hear anything.
Any ideas whats going on?

thx

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

First thing to try is hard reset. If you haven't tried, do that and see if it's the cure,

[SirCharles]

Originally Posted by aiharkness

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

First thing to try is hard reset. If you haven't tried, do that and see if it's the cure,

yeah, i tried that. popped the battery and everything

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Wait and see what others say. Maybe it's hardware.

Is it under warranty?

[SirCharles]

Originally Posted by aiharkness

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Wait and see what others say. Maybe it's hardware.

Is it under warranty?

Warranty just expired this past November.
This is my third Pearl in just over a year - i had it replaced twice!

[wawasteele]

Originally Posted by SirCharles

I can't hear when people call.
I have to put it on speaker to hear anything.
Any ideas whats going on?

thx

How strange, I had the same thing happen yesterday. I searched here a lot and finally called Tmo. Mine is still under warrenty so they are sending a replacement. But how very strange ours both would go out yesterday!

Wanda

[sgtcasey]

Originally Posted by SirCharles

Warranty just expired this past November.
This is my third Pearl in just over a year - i had it replaced twice!

Has it ever gotten wet? Pull the battery and look for the sticker. If it's red, that may be why it stopped working right.

But the issue you are having was a common complaint back when I was a T-Mobile rep. A software reload almost always fixed it.

Quick question, when you took out the battery was your Pearl left on or did you turn it off first?

Dave

[John Clark]

Dropping it can cause this problem, too.

[wawasteele]

Originally Posted by sgtcasey

Has it ever gotten wet? Pull the battery and look for the sticker. If it's red, that may be why it stopped working right.

But the issue you are having was a common complaint back when I was a T-Mobile rep. A software reload almost always fixed it.

Quick question, when you took out the battery was your Pearl left on or did you turn it off first?

Dave

I realize you were actually talking to me, but since I have the same problem, I thought I would answer too.

1. Mine has never gotten wet, nor has it been recently dropped.

2.What do you mean a software reload? I downloaded and reinstalled the last Tmo, but it didn't say anything when I restarted the desktop manager, like it did when I upgraded to this version in the past.

3. The phone was on.

I still can't hear, except via the speaker.

Wanda

[SirCharles]

Wirelessly posted (BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I turned the phone off completely before popping the battery. Ill check on the red strip

[Sith_Apprentice]

also its possible the standard speaker just failed. it has happened. when you play songs in the media player can you hear without putting on headphones or putting it into speakerphone?

[nyzwerewolf]

had the same issue with my pearl. tmo sent me 4 replacements. all 4 had the same issue. i used the 5th one until yesterday and gave it to my bro.

[pray44u]

Originally Posted by SirCharles

I can't hear when people call.
I have to put it on speaker to hear anything.
Any ideas whats going on?

thx

I too have same problem with my 8100.
May I know how you got it resolved ?

Thanks in advance.

[jpwspo]

Per TMO support, I tried the battery removal, then completely wiped/restored it using Desktop manager. No dice. According to support that "usually" works. Mine, too , went out of warranty in November. Can't find anything about the issue on the RIM 'support' site, but TMobile says it's very common. Can anyone say ... class action?

[Thatzmister2u]

I call hardware. I have a boss that has been through two for this reason. The do sell the ear piece speaker at several sites and they are pretty cheap.

Sounds like you lowest cost option.

Sorry for your trouble!

E-