[jordan.perry]

Hey guys, I just got a blackberry last weekend and I cant figure out the BB messenger. My friend has a blackberry as well and she is new to it also, I have read that it works by PINS. So we give each others PINS and go to Add A Contact in the BB messenger. Now it says Pending add request, but the only thing is that neither of us got the add request from each but they both say Pending. I dont know what to do.

[Sith_Apprentice]

add the PIN to the contact information in the address book. go into blackberry messenger then add the contact that way.

[jordan.perry]

i did that and its still giving me the same problem.

[John Clark]

You're sure you added by PIN? If you just click on your address book contact it will default to email. When you add the contact and it takes you to your address book you need to hit the menu key and it will allow you to add using PIN. Did you do it that way?

[CaseLogic]

Is there a way to add a new contact w/o having to add them to the address book? I like to add random people to my messenger but I don't necessarily want them in my address book. I probably have to suck it up

[John Clark]

Yes, do the same thing and when it takes you to the address book scroll to [use once], hit the menu key and select add using PIN.

[CaseLogic]

Thank you John Clark, you are my hero <3

[jordan.perry]

when i click on use once it says email:

[John Clark]

You didn't follow the instructions. Please don't click on [use once]. Highlight it and hit the menu key. Then you'll have the choice.

[jordan.perry]

ok i found it and my friend still isnt getting the request to add me, I dont get why she isnt getting it, im doing it right.

[John Clark]

Do you both have BB data plans?

[jordan.perry]

wait it doesnt have to be the same carrier does it?

[jordan.perry]

yeah i have texting and web and everything

[John Clark]

No, doesn't have to be the same carrier.

Can you send your friend a PIN message?

[jordan.perry]

i tried that too but it didnt work either. Want to see if you can send me a PIN message? my pin is 3184B4OE, that zero might be a zero or ther letter o

[John Clark]

Sounds to me like there is an issue with one of your data plans. Can you send yourself a pin message?

[jordan.perry]

ok i did a add request to myself for my own PIN and it came back to me and let me add myself, so do you think its my friends data plan? or maybe I get her PIN wrong. But yeah thanks for all the help, this helped me out a lot.

[John Clark]

I would say it's on your friends end. They have to have a BB data plan. Also, if they are on a BES then it's possible that their BES restricts outside devices from sending pin messages, etc.