[MrTelephoneMan13]

Could you offer some assistance? I have a user with 'pending messages' sitting on the server because there were some issues with their exchange account. The issues with mailbox were resolved but the pending messages are on the BES. How do I push those messages to their device?

[penguin3107]

Originally Posted by MrTelephoneMan13

Could you offer some assistance? I have a user with 'pending messages' sitting on the server because there were some issues with their exchange account. The issues with mailbox were resolved but the pending messages are on the BES. How do I push those messages to their device?

Talk about your misplaced replies. This couldn't be more off-topic.

[MrTelephoneMan13]

I'm just looking for a little assistance. Where do u suggest I refer my question?

[hdawg]

I suggest that you post a new thread in the bes admin forum ....

In fact, I'll do it for you to help out.

[hdawg]

moving from blackberry-network to bes-admin-corner

[MrTelephoneMan13]

Thanks Hdawg. I'm kinda new to this forum thing.

[penguin3107]

Originally Posted by MrTelephoneMan13

Could you offer some assistance? I have a user with 'pending messages' sitting on the server because there were some issues with their exchange account. The issues with mailbox were resolved but the pending messages are on the BES. How do I push those messages to their device?

You don't push them.
There is trouble with the device, which is why they're pending.
Once you discover and resolve the issue with the device, the pending messages will be delivered on their own.

Could be any number of things happening here.

Perhaps due to the issues with the Exchange account, the user's device should be reactivated on the BES.