[oxygenmarc]

Is it normal to have pending data packets? What exactly does this mean?

[x14]

These are pending messages. So it is normal to have them as users will have their BB off, out of coverage, etc..

[oxygenmarc]

All blackberries are on, messages have been pending for 11 days. Users have not been recieving messages, calendars not synced, contacts either. If you had any idea where to start I would really appreciate it. For BlackBerry Enterprise Server v4.1 for Microsoft(R) Exchange: Service Pack 4 and Service Pack 4 Maintenance Release 4

[hdawg]

Restart the server and then look to your BES Logs. By default they are in:

C:\Program Files\Research in Motion\BlackBerry Enterprise Server\Logs

In specific check out ALRT and CTRL ... and then MAGT. Post anything that you have a question about.

[oxygenmarc]

Thank you very much for your help. BTW problems occured at the same time we upgraded to Service Pack 4 and Service Pack 4 Maintenance Release 4. Will post questions shortly