[Sith_Apprentice]

But i just activated on a BES, and i have a backup, but cannot restore my BBM database. I know ive done it before and its driving me nuts. Any help?

[ezrunner]

I know very little of BES

but it is always something simple that stumps ya

[Sith_Apprentice]

even disabled wireless sync, still no dice

[Sith_Apprentice]

created a new IT policy for just my device and it worked. made sure i disabled ALL wireless sync and wireless backup, restored the info. then switched IT policies back and it went fine.

[Pinjo]

I was going to ask if it was the PIM databases to restore. You can usually delete the Desktop [SYNC] Service Book, restore the data and then undelete the Service Book.

In any case, nevermind then.

[juwaack68]

Wirelessly posted (My blond BlackBerry)

I don't remember if my BBM contacts have ever restored....but I've never really looked. I usually just do an Advanced restore from the backup.

[Sith_Apprentice]

Advanced restore databases would not be available

[juwaack68]

I thought you said you had a backup.....?

[Sith_Apprentice]

yep but the phone wouldnt allow the advanced restore. it would grey out everything that was actually linked to the BES.