[Kotter]

The roller ball zoom on the camera has stopped working. I only get 1X mag. The roller ball works fine otherwise. Any ideas on how to fix this?

[Thatzmister2u]

Originally Posted by Kotter

The roller ball zoom on the camera has stopped working. I only get 1X mag. The roller ball works fine otherwise. Any ideas on how to fix this?

Welcome to the forums Kotter!

Start with a Hard Reset (Battery pull while the device is on). See if it clears.

Good Luck!

E-

[Kotter]

Thanks a lot...worked like a charm!

[barkway]

Originally Posted by Kotter

The roller ball zoom on the camera has stopped working. I only get 1X mag. The roller ball works fine otherwise. Any ideas on how to fix this?

I have the exact same problem except mine is stuck at 2X zoom. The "minus" sign (-) that normally appears below the virtual trackball shows for a second when the camera starts but then disappears. Only the + sign shows and the zoom doesn't work. It used to work fine. Don't know what happened.

[barkway]

Originally Posted by Thatzmister2u

Welcome to the forums Kotter!

Start with a Hard Reset (Battery pull while the device is on). See if it clears.

Good Luck!

E-

Worked for me too but took a really long time to restart...longer than usual. Screen stayed white with an hourglass for many minutes before finally starting up. I thought I broke it!

[xyrcncp]

Restart from a hard reset usually takes longer.

[domtvedt]

Was having the same problem. Just tried the hard reset and it now works. Thanks for the tip

[robbyf]

worked for me too.thanks