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05-01-2008, 12:29 PM
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#1
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Thumbs Must Hurt
Join Date: Dec 2007
Model: 9800
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Carrier: AT&T
Posts: 62
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Question - What content passes through the BES?
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Just curious. I believe I know the answer, but maybe I don't. May as well ask.
1. When you setip BIS to check mail on your (for example) home/personal email accounts, do those messages pass though your corporate BES server or do they come straight over the air to your device?
2. Web browsing...does the web browsing come straight from the provider (Sprint) or is that traffic also routed through the BES so they can take advantage of filtering the sites you visit. Like, I think I can't get to Myspace on my BB, and I know this is also blocked on the corporate network for everyone's PCs...so is there's a connection there?
3. Text messages - Pass through the BES or not?
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05-01-2008, 12:36 PM
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#2
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BlackBerry Master
Join Date: Jul 2007
Model: 9780
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Carrier: T-Mobile
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While the thread title is a bit different from your question, I believe you will find that this answers your question:
http://www.blackberryforums.com/gene...il-client.html
Bottom line is that your BES Administrator is the one who really knows, and you should ask him/her.
Last edited by djm2; 05-01-2008 at 12:37 PM..
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05-01-2008, 01:21 PM
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#3
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Thumbs Must Hurt
Join Date: Dec 2007
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Posts: 62
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Thanks, we're pretty laid back here and I'm in the IT dept, although I don't run the BES obviously. Based on that thread you gave the link to after I read it...
- My BIS mail does not route back through the BES.
- I have the option to use the BB Browser, although the corp browser is selected by default, but I can and did change it (why not)
I suspect we don't log as much as some other companies because from my experience, even our own IT dept doesn't follow the rules of use for corp email, IM clients, etc. I think it's generally a policy of, ok go ahead and use that stuff...but don't be stupid! As in, keep it reasonable (not consuming your whole work day), keep it legal and overall, just don't screw it up for everyone else
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05-01-2008, 02:14 PM
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#4
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BlackBerry Master
Join Date: Jul 2007
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Quote:
Originally Posted by 8703user
Thanks, we're pretty laid back here and I'm in the IT dept, although I don't run the BES obviously. Based on that thread you gave the link to after I read it...
- My BIS mail does not route back through the BES.
- I have the option to use the BB Browser, although the corp browser is selected by default, but I can and did change it (why not)
I suspect we don't log as much as some other companies because from my experience, even our own IT dept doesn't follow the rules of use for corp email, IM clients, etc. I think it's generally a policy of, ok go ahead and use that stuff...but don't be stupid! As in, keep it reasonable (not consuming your whole work day), keep it legal and overall, just don't screw it up for everyone else
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I frankly suspect that is true of most companies unless there are some real security issues. Most managers know that employees have personal lives that will, at times, impinge on the work day. A happy committed employee is almost always a better employee, and as long as the perks aren't abused...
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05-01-2008, 02:17 PM
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#5
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
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PIN: to beans
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Quote:
Originally Posted by 8703user
Just curious. I believe I know the answer, but maybe I don't. May as well ask.
1. When you setip BIS to check mail on your (for example) home/personal email accounts, do those messages pass though your corporate BES server or do they come straight over the air to your device?
2. Web browsing...does the web browsing come straight from the provider (Sprint) or is that traffic also routed through the BES so they can take advantage of filtering the sites you visit. Like, I think I can't get to Myspace on my BB, and I know this is also blocked on the corporate network for everyone's PCs...so is there's a connection there?
3. Text messages - Pass through the BES or not?
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I cannot read any BIS messages from my users.
The BES can block what browser you are able to use and where the traffic is routed - so yes, there is a connection there.
The BES can log all text and PIN messages - including who sent/received them and the body of the message.
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05-01-2008, 04:08 PM
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#6
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Thumbs Must Hurt
Join Date: Dec 2007
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Posts: 62
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Quote:
Originally Posted by juwaack68
I cannot read any BIS messages from my users.
The BES can block what browser you are able to use and where the traffic is routed - so yes, there is a connection there.
The BES can log all text and PIN messages - including who sent/received them and the body of the message.
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The text message thing is scary - depending on what you're texting...LOL Does it log the SMS messages by default or is that something you have to tell it to do.
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05-01-2008, 04:13 PM
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#7
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BlackBerry God
Join Date: Jan 2005
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BES does not log SMS or PIN by default.
The BES admin would need to manually enable that auditing in the IT Policy settings.
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05-01-2008, 06:08 PM
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#8
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BlackBerry Master
Join Date: Jul 2007
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Quote:
Originally Posted by 8703user
The text message thing is scary - depending on what you're texting...LOL Does it log the SMS messages by default or is that something you have to tell it to do.
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If that's the case then you'd be well advised to tell your friends (and yourself) to keep text messages clean, relevant, and not offensive or abusive or your employer. Sounds like your employer wants to be cool and tolerant, so respect that and don't take advantage.
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05-01-2008, 06:57 PM
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#9
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No longer Registered.
Join Date: Jan 2005
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I have a friend who knows all to well that his PIN messages can be read by his company BES. It is an option that has to be selected but it is well within the legal bounds to track your messages on your company phone.
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05-02-2008, 05:32 AM
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#10
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Thumbs Must Hurt
Join Date: Dec 2007
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Yep, as with anything in life...everything in moderation. And in this case, use some common sense. It is after all a company paid for device/service. Due to the Sarbanes Oxley Act (SOX), we have to track all IM's on the corporate IM client (MS Office Communicator) and of course all company email is stored. Sarbanes-Oxley Act - Wikipedia, the free encyclopedia
The funny thing is, due to security, we've restricted use of yahoo messenger and msn messenger, but we allow employees to add yahoo and msn users to their corp. OCS messenger to communicate with Yahoo and MSN users...so I wonder how many people are IM'ing personal stuff to their yahoo and msn contacts via OCS and not even thinking about whether those get logged? I don't know for sure that they do, but we do log the OCS to OCS IM's, so I imagine those are too.
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05-02-2008, 08:38 AM
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#11
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Appleinator
Join Date: Nov 2005
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The best policy to follow if you are on BES - no personal stuff. If you need to be in constant contact with friends, family, others, then use a personal device. The company is paying the bill for you to do business related things, not personal stuff.
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05-02-2008, 03:31 PM
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#12
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Thumbs Must Hurt
Join Date: Jun 2005
Location: K/W ON
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Posts: 61
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Also Incoming and outgoing phones calls can be logged, I think this is enabled by default.
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05-02-2008, 03:34 PM
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#13
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
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Wirelessly posted (My blond BlackBerry)
PIN, text, and phone calls are not enabled by default. They have to be turned on by the BES admin.
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