BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-20-2010, 03:28 PM   #1
rmoise
Knows Where the Search Button Is
 
rmoise's Avatar
 
Join Date: Oct 2006
Location: Texas
Model: 9550
OS: 5.0.0.428
PIN: 911
Carrier: T-Mobile
Posts: 26
Angry 9550 Double Click on end button

Please Login to Remove!

My end button is giving a double click instead of a single click. First the touch screen wasn't clickable. Meaning if your finger slightly touches the screen it's like you pushed down on it (Reboot fix that). Also did a wipe (erased .428) and installed .320 (same issue - with double click) - changed tap interval - swipe sens (same thing). Phone has never been droped - puzzling the crap out of me. Also I've been running .428 ever since it was released and it's been solid except for the SMS (which I can live with). Fellow blackberry user let's unit and figure this thing out - which has cause me sleepless nights
__________________
7290 -> 7100t -> 8700 -> 8800 -> 8900 -> 9550
Two things you don't play with that belongs to a Man - his car and his BLACKBERRY!!

Last edited by rmoise; 01-20-2010 at 03:32 PM..
Offline  
Old 01-20-2010, 03:57 PM   #2
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

I haven't seen a fix for this nuisance, it only happens sporadically for me, and hasn't really bothered me.
Offline  
Old 01-20-2010, 04:06 PM   #3
rmoise
Knows Where the Search Button Is
 
rmoise's Avatar
 
Join Date: Oct 2006
Location: Texas
Model: 9550
OS: 5.0.0.428
PIN: 911
Carrier: T-Mobile
Posts: 26
Default

If a clean wipe doesn't fix it - would you say then it's a hardware issue?
__________________
7290 -> 7100t -> 8700 -> 8800 -> 8900 -> 9550
Two things you don't play with that belongs to a Man - his car and his BLACKBERRY!!
Offline  
Old 01-20-2010, 06:10 PM   #4
BUC
Talking BlackBerry Encyclopedia
 
BUC's Avatar
 
Join Date: Jan 2009
Model: 9000
OS: 5.0.0.681
Carrier: Movistar
Posts: 386
Default

That happened to mine and not only in the location of the end button... it happened in many places of the screen... and then it went crazy, when I wanted to go back (arrow) it pressed the Send button so thats not good... I reboot it and it was a temporarily fix.. so I took it to Verizon the next time it happened without rebooting it and they gave me a new one...

Hopefully this wont happen again...
I was using .428 when it when wrong so now Im leaving the .320 on this one... runs good as it is...
Offline  
Old 01-21-2010, 02:31 PM   #5
rmoise
Knows Where the Search Button Is
 
rmoise's Avatar
 
Join Date: Oct 2006
Location: Texas
Model: 9550
OS: 5.0.0.428
PIN: 911
Carrier: T-Mobile
Posts: 26
Default

Damn I hope it doesn't go all over the screen and stays at the hang up button (I can live with that). Can't really bring it back to verizon cause I cancel the account once I got the phone to use it with T-Mobile
__________________
7290 -> 7100t -> 8700 -> 8800 -> 8900 -> 9550
Two things you don't play with that belongs to a Man - his car and his BLACKBERRY!!
Offline  
Old 01-22-2010, 11:22 AM   #6
rmoise
Knows Where the Search Button Is
 
rmoise's Avatar
 
Join Date: Oct 2006
Location: Texas
Model: 9550
OS: 5.0.0.428
PIN: 911
Carrier: T-Mobile
Posts: 26
Default

Strangest thing - now the hang up button works fine. Maybe the 20th reboot did the trick - now I'm afraid to reboot it again cause I just installed another app - lol
__________________
7290 -> 7100t -> 8700 -> 8800 -> 8900 -> 9550
Two things you don't play with that belongs to a Man - his car and his BLACKBERRY!!
Offline  
Old 01-29-2010, 01:46 PM   #7
rcenker
Thumbs Must Hurt
 
Join Date: Dec 2007
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 63
Default

Just thought I'ld add to this. My 9550 (from VZW) just started doing a similar thing. It actually is fairly hard to press the End Key (the hang up key). And the Escape key double clicks at the slightest touch which is really a nuisance in normal usage. I've also noted that keys in the lower right hand side of the screen are actually tending to double-click. I've tried a soft reset as well as a battery-pull. Neither seem to help. It would appear that the lower right sensor (I believe there are four) is starting to malfunction. The device is three months old. I absolutely love the device (as long as it works like it should). I am considering taking it back to VZW for an exchange. Just wanted to share this experience with the group. I'm really not sure how to transfer all of the apps if I do the exchange.. help would be appreciated.
Offline  
Old 01-29-2010, 02:32 PM   #8
rcenker
Thumbs Must Hurt
 
Join Date: Dec 2007
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 63
Default

An update on my last post... I'm not sure why I did it, but I decided to excercise the rest of the keyboard. I turned the device to landscape and opened memo pad. I typed a three or four line piece of text. I then discarded the memo and exited the application. The double-clicking issue and the difficulty in pressing the End Key was gone. I will continue to monitor this and report on what I find. If anyone else can either chime in on this line of reasoning, please jump in. I just can't believe that this problem lived through reboots, battery-pulls, leaving the device sit for a while... and all of a sudden after drilling the rest of the keys, the problem disappeared. Who knows, by the end of this post it may be back. But like I said, I will keep monitoring it.
Offline  
Old 01-29-2010, 07:06 PM   #9
BUC
Talking BlackBerry Encyclopedia
 
BUC's Avatar
 
Join Date: Jan 2009
Model: 9000
OS: 5.0.0.681
Carrier: Movistar
Posts: 386
Default

I used to get my old storm 2 (the one I already returned) fixed by locking the screen (upper left button) and then hitting any of the BB keys (send, menu, back, end) so it would appear "Screen Locked" and then I just started hitting ramdomly at the screen... then unlock it and it would be fixed FOR A WHILE...

So good luck with that, I really hope its just a software issue so you guys can get it fixed by an upgrade and lets hope its not a common issue of the hardware (sensors)
Offline  
Old 02-02-2010, 08:58 AM   #10
rcenker
Thumbs Must Hurt
 
Join Date: Dec 2007
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 63
Default

So far (since 1/29) my keyboard is working perfectly. I have to believe that this double-clicking is software related. Am anxiously awaiting the 5.0 update (I'm over VZW... I've heard that RIM has released the update... but VZW taking forever to approve). Will continue checking in on this issue. If it IS software, I would have to believe that more people would have thiis issue????
Offline  
Old 02-02-2010, 11:36 AM   #11
rmoise
Knows Where the Search Button Is
 
rmoise's Avatar
 
Join Date: Oct 2006
Location: Texas
Model: 9550
OS: 5.0.0.428
PIN: 911
Carrier: T-Mobile
Posts: 26
Default

Mines has been working fine ever since the last post and still running .428 -
__________________
7290 -> 7100t -> 8700 -> 8800 -> 8900 -> 9550
Two things you don't play with that belongs to a Man - his car and his BLACKBERRY!!
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


MSA Altair 5X Bluetooth Gas Detector Meter, FOR PARTS/ REPAIR picture

MSA Altair 5X Bluetooth Gas Detector Meter, FOR PARTS/ REPAIR

$580.00



MSA 10042621 Altair 5X Sampling Probe Straight Air-Line 1' Color Black (E2) picture

MSA 10042621 Altair 5X Sampling Probe Straight Air-Line 1' Color Black (E2)

$295.00



Altair WBS-202 Dual channel wireless intercom base station picture

Altair WBS-202 Dual channel wireless intercom base station

$1350.00



🔅MSA altair 4X multi gas Meter Monitor detector, (O2,H2S,CO,LEL) & Charger picture

🔅MSA altair 4X multi gas Meter Monitor detector, (O2,H2S,CO,LEL) & Charger

$399.99



MSA altair 4X multi gas meter Monitor detector, O2,H2S,CO,LEL Charger calibrated picture

MSA altair 4X multi gas meter Monitor detector, O2,H2S,CO,LEL Charger calibrated

$450.00



MSA ALTAIR 4XR 10178557 Detector Multi Gas Meter (LEL, O2, CO, H2S) picture

MSA ALTAIR 4XR 10178557 Detector Multi Gas Meter (LEL, O2, CO, H2S)

$790.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.