BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 05-10-2011, 05:58 AM   #1
mrbrunes
New Member
 
Join Date: May 2011
Model: 9780
PIN: N/A
Carrier: O2
Posts: 1
Default Desktop Software windows are blank over Remote Desktop

Please Login to Remove!

Hi

I often use Remote Desktop (RDP) to control my PC and I've noticed an issue with BB Desktop Software v6 app showing blank (black) windows with just the title bar visible when viewed this way. This makes BB Desktop effectively useless. It's the only app to exhibit this issue.
I've tried using different RDP colour depths and resolutions but the effect is always the same. The video driver is up to date.

Any ideas what's wrong?

Last edited by mrbrunes; 05-10-2011 at 06:16 AM..
Offline  
Old 05-11-2011, 08:35 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Desktop Software windows are blank over Remote Desktop

I have seen this on some other applications and it appears to be related to the way RDP copies the remote screen. Some issues are the screen resolution. some depend on the Active X on the remote. Still another is a problem caused by the remotes firewall.

I would do a search on the internet and see if you can find something related to the issue.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Desktop Software windows are blank over Remote Desktop
Thread Thread Starter Forum Replies Last Post
Deploying apps through the BES Gavsta General 8300 Series Discussion - Curve 3 08-26-2007 08:33 AM
Mark Rejhon's Top 7 Most Important BlackBerry Requests for RIM's Growth Success Mark Rejhon General BlackBerry Discussion 15 06-06-2007 03:30 AM
Idokorro Mobile Desktop 2.0 (now supports Remote Desktop and Terminal Services!) pauldumais Aftermarket Software 2 05-23-2006 07:28 AM
Desktop software 4.01 on windows x64 mezorn26 RIM Software 1 08-01-2005 12:06 PM


Linear eMerge E3 Enterprise Server Panel With 8 Doors License Key REV-0.7 picture

Linear eMerge E3 Enterprise Server Panel With 8 Doors License Key REV-0.7

$350.00



USA Windows VPS RDP Server/ Windows VPS Hosting - 4GB RAM + 150GB HDD picture

USA Windows VPS RDP Server/ Windows VPS Hosting - 4GB RAM + 150GB HDD

$11.99



Dedicated Server 8GB RAM + 500GB HDD + 4 Core CPU picture

Dedicated Server 8GB RAM + 500GB HDD + 4 Core CPU

$103.00



MRG-3800V-R 800W Server Power Supply, Untested picture

MRG-3800V-R 800W Server Power Supply, Untested

$249.99



NEW Moxa NPORT 5650-8-DT RS232 422 485 Device Server picture

NEW Moxa NPORT 5650-8-DT RS232 422 485 Device Server

$864.23



Used & Tested FSP FSP300-701UJ Server Power Supply picture

Used & Tested FSP FSP300-701UJ Server Power Supply

$153.70







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.