Had a problem with what i called the casing, what Seidio called the Rails because a lot of people had the problem, got a new one, sent me the gold
![Thumbs Down](http://www.blackberryforums.com/images/smilies/thumbs_down.gif)
by mistake. Has been 3 weeks w/o a BB.
They say it is on backorder and will ship at least 8 days later than expected.
anyone in this same situation? Anyone ever had it happen before if not?