Problems Deploying Software thru BES
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I have several packages set up for deployment but they never get to handsets. Everything looks OK in the Deployment directory xml and package files all OK but this is what appears in the BES POLC Log. Can anyone p,lease advise what is going wrong?
[40000] (04/01 02:35:40.025):{0x1FB4} RequestHandler::PollForMissingApps: Starting Poll For Missing Apps.
[30181] (04/01 02:35:40.025):{0x16CC} Performing system health check (BlackBerry Enterprise Server [BlackBerryPolicyServer Version 4.1.4.18] - server [POLC] - Exchange)
[30000] (04/01 02:35:40.275):{0x1B10} DBChangeMonitor::CheckDatabaseForChanges - Performing XML SB change detection
[30000] (04/01 02:35:40.275):{0x1B10} DBChangeMonitor::CheckDatabaseForChanges - No changes detected.
[20000] (04/01 02:35:40.557):{0x1FB4} Device info for hardwareID 0x8d000f03 could not be found.
[20000] (04/01 02:35:40.557):{0x1FB4} The current state for PIN xxxxxxxxxa is not available.
[30000] (04/01 02:35:40.557):{0x1FB4} SyncDeviceMgmtSummary::Load failed for UserConfigId 12.
[20000] (04/01 02:35:40.557):{0x1FB4} {user@domain, PIN=xxxxxxx, UserId=12}RequestHandler::PollForMissingApps: GetHHCodePackages failed with the error: HHCM_NO_STATE_INFO_FOR_PIN.
[20000] (04/01 02:35:40.869):{0x1FB4} Device info for hardwareID 0x8d000f03 could not be found.
[20000] (04/01 02:35:41.135):{0x1FB4} Device info for hardwareID 0x8d000f03 could not be found.
[20000] (04/01 02:35:41.463):{0x1FB4} Device info for hardwareID 0x8d000f03 could not be found.
[30000] (04/01 02:35:42.182):{0x1FB4} Discard duplicate module group "net.rim.platform.ecmascript" on device
[30000] (04/01 02:35:42.182):{0x1FB4} Discard duplicate module group "net.rim.blackberry.lang.zh_CN.renderingSuppor t" on device
[30000] (04/01 02:35:42.182):{0x1FB4} Discard duplicate module group "Google Maps:Google" on device
[30000] (04/01 02:35:42.182):{0x1FB4} Device contains various instances of module "GoogleMaps"
[20000] (04/01 02:35:42.182):{0x1FB4} The current state for PIN xxxxxxx is not available.
[20000] (04/01 02:35:42.182):{0x1FB4} {user@domain, PIN=xxxxxxxx, UserId=6}RequestHandler::PollForMissingApps: GetHHCodePackages failed with the error: HHCM_NO_STATE_INFO_FOR_PIN.
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