[leyla]

maybe the problem is 2BB and 1 comp?
My sister and I have the same phones
and my sister installed cd with bbtools and then she opened her folders and added some music and stuff
then I connected my phone to the comp. and it says that "nessesary applications are missing" but i skip that message and when I open media, I don't see anything in it
it does not recognize my phone....even the wizard software could not....


please help


what should i do?

[JSanders]

You both have a Media Card installed in the BBs?

Disconnect from the USB.
Close DM.

Reopen DM, reconnect, try again. Does it work?

If not, disconnect again, close DM, reboot the PC, reconnect and try again.

You actually don't need Desktop Manager/Media Manager running to transfer files if you will enable Mass Storage at Options > Media Card. Then just drag and drop files to your Media Card as a removable drive.

How do I add media files to my microSD card? - BlackBerryFAQ
Media card not recognized? - BlackBerryFAQ

Good luck.

[leyla]

Originally Posted by JSanders

You both have a Media Card installed in the BBs?

Disconnect from the USB.
Close DM.

Reopen DM, reconnect, try again. Does it work?

If not, disconnect again, close DM, reboot the PC, reconnect and try again.

You actually don't need Desktop Manager/Media Manager running to transfer files if you will enable Mass Storage at Options > Media Card. Then just drag and drop files to your Media Card as a removable drive.

How do I add media files to my microSD card? - BlackBerryFAQ
Media card not recognized? - BlackBerryFAQ

Good luck.

oh thank you , I will try

but I am not sure about Media Card, I don't have bb plan (i am not using ineternet, it's blocked), are they somewhat related?

[leyla]

oops
no, I don't think I have media card

[John Clark]

If you don't have a media card then it's not recommended to store more than a few songs on the device memory. However, to store data on the device memory you'll need to use Media Manager.

[leyla]

Originally Posted by John Clark

If you don't have a media card then it's not recommended to store more than a few songs on the device memory. However, to store data on the device memory you'll need to use Media Manager.

yes, i just wanted to upload 1 song
but however
when i open BB desktop Manager

msg appears:

A necessary application is missing from the device
Use the loader wizard to reinitialize the device.


and i did restart the comp, it's still not working
however, it shows my pin and says connected
but media manager does not open the phone folder

[leyla]

oh, actually after pressing alt+Cap+del
my phone did restart
and then it worked
thanks everyone for rying to help me
and i loved this foru, very helpful indeed

actually I found the tip restarting the phone from your forum

so thank you, and sorry for the double posting