[bridgetj76]

Hello

I changed my password for my email this morning as I couldn't remember it, got an email from blackberry saying I couldn't receive the emails and to change it in the settings. Every time I try I get a message to say that the account already exists. Can anyone offer any help - laymans terms would be good!!

Thanks
Bridgetj

[JSanders]

Bridget, you would go to your O2 carrier BlackBerry Internet Service (BIS) website:
https://bis.eu.blackberry.com/html?brand=o2mailuk
Login there, and then edit your email account to the correct password.

[bridgetj76]

Brilliant - thank you! All sorted now!

Bridge

[JSanders]

You are welcome, AND welcome to the BBForums!