[ERShotty@gmail.com]

So. Here's the deal, apparently.

I called DNA to just check up on the status of my repair ticket. As many of you who are probably reading this, you are probably having the same sort of "intermittent" problems with your GPS and your Curves.

These problems range from no locks, to some locks, to locks with Telus Navigator running in the background etc. etc.

I'm also pretty sure, that many of you have called Telus and opened repair tickets and have gotten the official: "It's now in RIM's hands and that we have a repair ticket with them and that there is also no resolution time"

Well. Here's the fun part. After my brief, and very frustrating, talk with DNA, the supposed repair ticket has officially been CLOSED with RIM, with no resolutions.

Seriously? Are you kidding me? What the hell is RIM doing?

So, it looks like I'm gonna be going on my 3rd Blackberry Curve, as I asked for a handset swap (Which was another mission on it's own, as the customer service reps at the store I went to, tried to convince me that I don't really need the GPS anyways and that by swapping, I may get a crappier phone) What the hell happened to all this excellent customer service? I mean the rep on the phone seemed just as confused as I was as the ticket was closed with no resolution or solution. But the reps at the store??? What the hell??

Anyhow, just wanted to let people know what the status of our "general repair ticket" with RIM was. And quite frankly, I can't wait till my contract is over so I can get my hands on a new IPhone... lol j/k

[ERShotty@gmail.com]

It's amazing how many responses DNA has. There have been numerous threads about people getting several different responses as to a supposed fix and whatnot.

I am just relaying the "story" I was fed by the DNA rep I had spoke to yesterday in regards to this issue becuase it seems like Telus and RIM are just dragging it out as this has been issue for a couple of months now. I had the exact same issue when I got the Pearl 8130 when it first came out and there was never any actual resolution except a handset swap

As for GPSed. I've had it from the get go... (also used it to kickstart my Pearl's GPS when it was wonky way back when) and it too is also intermittent for me. I have been in the same location on a clear day and sometimes I'll get a quick lock, sometimes no lock, sometimes I'm waiting several minutes.

I think the key problem for many people is that many people upgraded to the Curve from the Pearl, and the Pearl's GPS (when working and resolved) was instantaneous on locating a fix. The Curve has been very sluggish in comparison and also very inconsistent.

[fourthsyde]

that might explain why i get errors when i open the navigator software then...

[BlacSpawn]

Where does one find GPSed?

[BlacSpawn]

Thanks, I will test this application out.