Brian ~
Take it to a Verizon store and ask them do it for you. I have 3 Bluetooths pared with my BB Curve 8310 with no problems so far. Be sure your phone is on and the Bluetooth is in Paring Mode when your phone searches for it and it should automatically find it and show the name of the Bluetooth on your phone when it connects. The Verizon Sales Associates should be able to find what the glitch is and get them pared.
Tony.
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