BlackBerry Forums Support Community

jmcmullen · 07-30-2008, 01:59 PM

Hey all,
For some reason when i take a picture on a 8100 from Rogers it doesn't give me the option to send it by MMS.. anyone got any ideas?

JSanders · 07-30-2008, 02:02 PM

Do you have a data plan?

shammond · 07-30-2008, 02:04 PM

having a data plan would not affect the device's menu options to allow for an MMS to be sent. is that not a factory default?

Jmcmullen, pls clarify, is the menu option missing from your phone, or you just can't send an mms?

JSanders · 07-30-2008, 02:13 PM

I agree, it should be a menu option, but not having a data plan may affect it.

shammond · 07-30-2008, 02:18 PM

too true, it could affect trying to send one. once he clarifies we may have more to work with.

NickfromIL · 07-30-2008, 02:20 PM

It could just be that MMS isn't provisioned on the OP's account, may check that too

shammond · 07-30-2008, 02:22 PM

But even if that was the case, it should still appear as a menu option, network supported or not.

noelstrom · 07-30-2008, 03:39 PM

I'm with Rogers with a data plan, and MMS is not an option from camera - just email.

eykhong · 07-30-2008, 03:57 PM

What OS are you running? I'm not sure if that will make any difference. I am on Rogers and am able to send files via MMS. I'm running 4.5.0.55 but was able to do it before I upgraded.

Moonshadow · 07-30-2008, 04:10 PM

Wirelessly posted (8100 Pearl)

I have 4.5.0.55 on my Pearl with Rogers and have the MMS ption come up along with the email option. I don't have MMS activated but I do have a data plan.

jmcmullen · 07-31-2008, 08:13 AM

Quote:

Originally Posted by shammond

having a data plan would not affect the device's menu options to allow for an MMS to be sent. is that not a factory default?

Jmcmullen, pls clarify, is the menu option missing from your phone, or you just can't send an mms?

It isn't in the menu at all...

JSanders · 07-31-2008, 08:20 AM

So detailed in looking for your help for yourself.

What OS are you running?
Do you have a BB Data Plan?

At Options > Advanced > Service Books:
Do you have the "MMS Client" Service Book?
Do you have the "MMS Transport" Service Book?

Lokheed · 07-31-2008, 02:27 PM

JSanders is right. I don't have a data plan and the MMS menu entry is not available. No MMS entry found in my service book either.

Moonshadow · 07-31-2008, 08:31 PM

Wirelessly posted (8100 Pearl)

The only reference to MMS I have in my service books is

Rogers MMS [WAP]

I have the MMA menu option come up when in camera mode. I don't believe this one sevice book is an MMS activation.

I do have a data plan though.

Just any FYI.

BlackBerry Forums Support Community

No MMS option on Rogers 8100