[Jimx]

I seem to be having some problems getting the Out of Office Reply to work on my 8310 Blackberry. I am going to messages/options/Email settings/Use Out Of Office Reply to "yes", entering a reply message, and saving.

The setting will stay on until an email is sent to me. Not only will an out of office reply not be sent to the sender, but my Use Out of Office Reply setting is switching back to "no".

We are using Groupwise with a BES 4.1.4.32. Does anyone know if this setting will not work with groupwise or if there is a setting in the policy that needs to be changed for this to work? I have looked through the policy guides and there is very little information about this.

Thanks in advance for any information regarding this.

[Jimx]

I tried turning off the policy "Disable Forwarding Between Services IT policy rule" on the BES and that didn't seem to help. Does anyone have any idea why this might happen or how I can fix it?

[junior1790]

no ideas but i'm having the same issue with vzw 8330 on our bes as well.. wierd

[Jimx]

Originally Posted by junior1790

no ideas but i'm having the same issue with vzw 8330 on our bes as well.. wierd

I still can't seem to find an answer to this problem. What email client are you using if you don't mind me asking.

[junior1790]

I'm using exchange my mail's service called solosync that hooks up to my companies Microsoft Exchange server, and I'm using outlook "07

[Jimx]

I talked with Blackberry tech support and they told me that the out of office reply is not available with groupwise. He said that they are working on making it available for a future release. However, this doesn't explain anything about solosync.

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