[rowantroy]

Hi Guys and Girls

I have a small problem with a customer of mine and their Blackberrys. When they search the GAL they get an error that says

No Email Addresses Found

I read somewhere that with BES4.0 you could only sync with your own contacts wirelessly. Is this true or am I being fobbed off?

Any help will be greatly appreciated!!!!

[hondaguy900]

I always thought that you couldn't sync the GAL to your Blackberry. I've always made a copy to the person's personal contacts.

[Nuff]

If you enter a name in the "Find" box of of the Address Book on the BB, it will filter down on entries that are in the user's Address Book/Contacts instead of the GAL.

To search against the GAL, click the menu button/track wheel and select "Lookup". Results returned from this list can be copied wirelessly to the device individually or as a group via the "Add" menu option.

If wireless sync is enabled for the Address Book, any contacts added in this fashion will be synchronized back to the user's Desktop mail program.