[cszhb]

I got a bold today with password protected. I know the password but unlocking just bothers me. Try to disable it under "options"-->"password", but just can't change the setting to "disable", looks like there is no this option. Any one can help please? Much appreciated.

[TroyDBrown]

Sounds like you are on your works BES?

[zerog46]

Are you on BES with your company. If so it's not a good idea to disable the BB password.

[cszhb]

What is BES ?

[zerog46]

Bottom of the page: Methods of Receiving Email on BlackBerry - BlackBerryFAQ

[TroyDBrown]

Originally Posted by cszhb

What is BES ?

Did you buy the phone yourself or did your company give it to you?

[cszhb]

Originally Posted by TroyDBrown

Did you buy the phone yourself or did your company give it to you?

I bought from one guy but I dont know where he got it. Thanks,

[TroyDBrown]

Ok that answers a lot. It belonged to a company that has security policies on it. Without getting into the source of the phone I will provide you a link to remove the restrictions:

Remove IT Policy - BlackBerryFAQ

[cszhb]

[QUOTE=TroyDBrown;1175525]Ok that answers a lot. It belonged to a company that has security policies on it. Without getting into the source of the phone I will provide you a link to remove the restrictions:



Thanks a lot. Trying right now.

[cszhb]

[QUOTE=TroyDBrown;1175525]Ok that answers a lot. It belonged to a company that has security policies on it. Without getting into the source of the phone I will provide you a link to remove the restrictions:

It doesn't work on my bold. Password still there and change the setting to disable either.

[barbwyr]

Something sounds fishy.

[Caspan]

If BES has locked the setting so that you cannot change it you will see a little red lock beside the option. Do you see this little red lock beside the option? If not there are also old security policies that need to be wiped from the device. The link posted before should remove the option. I would also try upgrading to the latest firmware to see if this also enables the item to have a different setting.