[Quiquerc]

Hi I recently upgraded my 8300 OS from 4.2 to 4.5 and my camera isn't working. I've read many threads and follow every suggestion, from battery pull to downgrading my OS, Clearing memory and formatting the SD card as well but still no luck.. Did I miss something or do I have to get another phone...

[Quiquerc]

Nobody!!!!

[jsconyers]

Camera isn't working isn't very descriptive. What is happening? Does the application start? Does it give you an error?

[bcichon]

My camera did the same thing to me. The application would start up, then just a black screen.

I took mine into the Verizon tech, he looked at it, called in for help, then they said they were shipping me a replacement. I had my Curve for about 5 months, so try taking it in and you should be able to get a replacement.

[Quiquerc]

It says "could not start the camera close other app and try opening again" But I've tried everything except taking it back to At&t. From battery pull to downgrading the OS back to the original but no luck!!! Has anybody figure something out instead of asking for a replacement...
My phone has never hit the ground so I doubt the camera is loose or broken I think is a software issue but haven't figure it out yet!!!

[nevrendin]

Originally Posted by Quiquerc

It says "could not start the camera close other app and try opening again" But I've tried everything except taking it back to At&t. From battery pull to downgrading the OS back to the original but no luck!!! Has anybody figure something out instead of asking for a replacement...
My phone has never hit the ground so I doubt the camera is loose or broken I think is a software issue but haven't figure it out yet!!!

I have the same issue :(

[coldconfession13]

Wirelessly posted

Well if you downgraded back to 4.2 it seems like it would be hardware related. I would suggest using jlcmder to wipe the device with no os and install the latest 4.5 for 8300 see if that works.
www.blackberryfaq.com

[Quiquerc]

Thanks i will try that i guess is the only one I haven't tried yet!!

[hadyiannos]

my 8310 when i was upgrate is black out and now i can connect it with pc is not turn on

[hadyiannos]

what can i do?

[barbwyr]

Originally Posted by Quiquerc

Thanks i will try that i guess is the only one I haven't tried yet!!

Have you checked your memory free? Perhaps there is not enough memory available for the program to start.

[Quiquerc]

Well i have a 2gb card empty and clear all the cache from browser if thats what yuo mean!

[barbwyr]

Your Camera App does not run on the SD card. You need to check your internal free memory to see if there is enough for the camera app to start.

[Quiquerc]

19629732 bytes free a guess 19mb at least how much does the camera needs?

[barbwyr]

That amount is good. Must be something else.

[Quiquerc]

Well I'm sorry to say that nothing happened after I wiped the phone I still have the same problem I guess i have to get a new phone!! If there are any other suggestions please!!!! I still believe it is a software issue!!

[Quiquerc]

Just curios has anybody found out what causes this particular problem with the camera!!!!

[leifandmindy]

I have posted this in the past. My wife's 8330 had the same problem. I removed the battery cover and pressed firmly around the camera lens with a pencil eraser. Not on the lens just right next to it going all of the way around. It worked on hers and hasn't had a problem since. Give it a try.

[Quiquerc]

Just try it!!! Nothing happened

[leifandmindy]

Wirelessly posted

It worked on ours. Looks like you need a new one.