[rbellrbell]

I purchased this phone legally from AT&T for one of my sons. After about 5 months he brings it to me 'with a problem'. Turns out, it has an "SOS" above the strength bar, plus, when I go through the connections menu, it now indicates its is set to TMobile! I called AT&T and was informed that it had only a 3 month warranty. Called Tech support, they walked me through a 'reset', but it did not take. Someone suggested that I go by AT&T and ask for a 'virgin' sim card andf then do a reset - haven't tried this yet.

The phone looks and performs like it is brand new. Read out says 'emergency calls' only. Any suggestions?

[wagonis]

Do you have another SIM card to throw in there and test it with? SOmetimes those SIM cards go bad and all you have to do is replace them...no reset needed.

[devnull]

Originally Posted by rbellrbell

I purchased this phone legally from AT&T for one of my sons. After about 5 months he brings it to me 'with a problem'. Turns out, it has an "SOS" above the strength bar, plus, when I go through the connections menu, it now indicates its is set to TMobile! I called AT&T and was informed that it had only a 3 month warranty. Called Tech support, they walked me through a 'reset', but it did not take. Someone suggested that I go by AT&T and ask for a 'virgin' sim card andf then do a reset - haven't tried this yet.

The phone looks and performs like it is brand new. Read out says 'emergency calls' only. Any suggestions?

Sounds like your son or someone put a tmobile sim card in his ATT phone.