[dinwood]

Help!!

i have downloaded the sky mobile application for my 8310, it have input my password and username and everytime it tried to connect it takes about a minute then says data connection unavalible, however i am fully connected to the blackberry network??

[raja_3012]

Call customer care and have them verify that you are setup correctly and if needed have the service books pushed out to your device again. The Data Connection message is generally a sign that you don't have the requisite BlackBerry Data Plan provisioned.

[raja_3012]

Oh.. one more thing.. also please have the APN settings verified by Customer care. The APN settings can be found Options > Advanced Options > TCP/IP

[dinwood]

in the apn box do i need wap settings or internet?