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05-08-2009, 05:52 PM
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#1
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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Help Me Please
Please Login to Remove!
I am new to the forum, I was trying to fix a problem with my bb flip, cause it turns off constantly, so I decided to downloand the newest OS, I was doing that and just before finishing my phone turned off, and now I can't turn it on and I have a red light flashing twice. Please any recomendation???
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05-08-2009, 05:57 PM
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#2
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Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
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Welcome to the forums!
Is there any kind of status message on your Desktop Manager?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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05-08-2009, 06:01 PM
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#3
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Welcome to the forums.
Does your computer recognize your device when you connect it.
Did you disconnect the device before it finished upgrading?
Try following these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:02 PM
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#4
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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Yes I have. I already pull the battery, and nothing happens, just red light flashing
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05-08-2009, 06:04 PM
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#5
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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My Pc didn't recognize it after I disconected. My device turned off alone before I finished upgrading, so I disconnected
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05-08-2009, 06:06 PM
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#6
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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It will reboot multiple times during the upgrade process, DO NOT disconnect until you see the PC state the upgrade was completed successfully and you're back on the homescreen. Follow the steps in the link I provided above.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:09 PM
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#7
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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Ok I will do that now, I appreciate that.!!
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05-08-2009, 06:17 PM
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#8
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CrackBerry Addict
Join Date: Oct 2008
Location: Cajun Country
Model: BOLD
OS: 5.0.0.900
PIN: Pulled - 1, 2, 3 run!
Carrier: AT&T
Posts: 615
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Wirelessly posted
Do not worry. These folks arond here are top notch and will help walk you through the process. If you are not sure about dome of the instructions just ask and they will try to clarify for you ;)
David
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F'em & Feed'em Fishheads...
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05-08-2009, 06:18 PM
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#9
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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Ok I have a problem doing this, it says: program is not recognized as an internal or external command, operable program or batch file
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05-08-2009, 06:20 PM
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#10
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Open your command prompt and type the following:
cd C:\Program Files\Common Files\Research In Motion\AppLoader
Then try running the command again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:25 PM
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#11
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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I did it but still says the same
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05-08-2009, 06:27 PM
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#12
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Hmm... What directory does it show when you type the command?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:33 PM
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#13
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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C:/users/Leo>_ then when I type the command says : 'program' is not recognized.....
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05-08-2009, 06:35 PM
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#14
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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That's your issue, the file is not in that directory and that's why it's not recognized.
Open up your command prompt and type the following
cd\ <hit enter>
cd Program Files <hit enter>
cd Common Files <hit enter>
cd Research In Motion <hit enter>
cd AppLoader <hit enter>
Post back what directory you're in when you've completed that.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:44 PM
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#15
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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FINALLY!!! ok now I am on the Loader applications asistant
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05-08-2009, 06:46 PM
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#16
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Good deal! Be patient and follow the steps. Wait for the process to finish completely. It could take an up to an hour or longer, not always that long, but just be patient.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:48 PM
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#17
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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It says USB PIN unknown
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05-08-2009, 06:49 PM
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#18
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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That's fine, that's what you should see. That's a good sign, click Next. You're looking good so far. 
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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05-08-2009, 06:53 PM
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#19
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Knows Where the Search Button Is
Join Date: May 2009
Model: 8220
PIN: N/A
Carrier: Digitel
Posts: 44
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it says that I don't have the bb device software, but I think is because I have not finished downloading the software from the web .. is that right??
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05-08-2009, 06:55 PM
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#20
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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That's right. Finish the download, then install it to your PC. Then delete the vendor.xml file. Then try the steps again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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