Quote:
Originally Posted by craigoasis
when they move a email from their inbox to a subfolder of the inbox, it then disappears off the blackberry. If they need to go back for reference later on the blackberry then that cannot find that email.
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This is because you have not set up those subfolders for Redirection.
On the device:
Messages > Options > Email Settings > {click menu button} > Folder Redirection
Expand the folder list for [Desktop] and select any/all folders you wish to be redirected to the handheld.