[msr145]

Sorry in advance if this answer is somewhere on this site - I've done some searching and can't really find a solid answer.
Running BB Pro 4.1.4.3 on a VM ESX 3.5 Windows 2003 server without problems. All components run on one host, database on a separate server, Exchange 2003 on separate server. I have purchased an upgrade key to upgrade to the Enterprise version so that I can add more users. The upgrade process completes without issues. The problem is that after the install the Blackberry router service will not continue running and I get Blackberry dispatcher errors - SRPClient::Connect: Error calling host "localhost" [127.0.0.1] (10054). During the install I test the SRP connection and get no errors at all. I have tried the install multiple times and have to keep reverting back to my snapshot of BB Pro for things to work again properly. I have tried this with a clean install of BB Pro and then the upgrade with the same problem. Sorry, I'm probably leaving out key details - can anyone out there help?
Thanks

[msr145]

anyone?

[penguin3107]

If you go into BlackBerry Server Configuration > BlackBerry Router tab... what does it show in the SRP Address field?

[msr145]

srp.us.blackberry.net

[penguin3107]

And on that same screen... if you press the Test Network Connection button... can you copy & paste the results here?

[msr145]

I had already done that and my connection was successful to both servers. I had come across an article re: the BlackBerry Router service possibly competing with 3rd party software and to set the Blackberry Router service to Logon As Local System which actually resolved the issue for me. Thanks for your help anyway.