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Old 09-14-2009, 12:59 PM   #1
chadmd23
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Default No address book in DM, but entries remain on bb

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So I had a huge 507 problem, and reinstalled my OS. I've used a few backup files to restore data back to my bb. But my address book duplicated all entries.

So I deleted my address book entries with advanced backup/restore, hoping to restore a fresh db with single entries. But now, my db shows zero entries, but my address book is full on my actual bb. I can't sync back or backup the db.

The only strange thing is that in address book options, I see the name of an old BES I used to use. I no longer use that BES nor do I have any service books from the BES.

Can anyone help me delete my bb address book from my bb, so that I can restore one from DM.

Thanks!
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Old 09-14-2009, 01:03 PM   #2
JSanders
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How to Clear/Delete all your Address/Calendar items at once - BlackBerryFAQ
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Old 09-14-2009, 01:08 PM   #3
chadmd23
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That's what I'm trying to do, but there are no entries listed in DM. I tried to clear them anyway and the entries are still on my bb.
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Old 09-14-2009, 01:17 PM   #4
JSanders
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Remove that BES entry from your Options > Advanced > Service Books.

Now at Options > Advanced > Default Services, set your correct calendar as the default.
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Old 09-14-2009, 01:30 PM   #5
chadmd23
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The only reference to the BES shows in Address Book options (no BES service books, I wiped them over a year ago, along with the security policy, etc.). And it shows 0 entries anyway, which is correct, its just that my actually entries aren't registering anywhere.
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Old 09-14-2009, 01:32 PM   #6
chadmd23
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I did add a new entry, and that single entry shows up in DM. But not the rest of my entries.
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