[kurizma]

Is there a way to block Read Receipts from being sent by the blackberry for a single user.

Here is what i'm working with:
Exchange 2007
BES 4.1.6.10
Outlook 2007
BlackBerry Bold

We have set the option in Outlook to never send a response to a read receipt and they don't go out if the email is read in Outlook. When reading an email on the BB with a read receipt, it will respond with the read reciept.

I've scoured the forums and internet but the only thing I found was this:
View Document

That looks like it will block it for everyone on our server. Is there a way to block it for a single user? We've got a couple thousand users but the one needing this blocked is a VIP.

thanks,

[TargetIT]

You should be able to create transport rules at the Exchange levels to prevent this.

[wistowg]

Launch regedit on the BES and Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents.

- Right-click the folder.
- Highlight New.
- Click DWORD Value.
- Type SuppressReadReceipts.
- Press Enter.
- Right-click the SuppressReadReceipts registry key.
- Click Modify.
- Select the Decimal option.
- Type 2 to prevent BlackBerry smartphone users from sending read receipt messages.
- Click OK.
- Restart the BlackBerry Controller.

[TargetIT]

You cut and pasted from the KB article he posted and thought that would be helpful?

[knottyrope]

Originally Posted by wistowg

Launch regedit on the BES and Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents.

- Right-click the folder.
- Highlight New.
- Click DWORD Value.
- Type SuppressReadReceipts.
- Press Enter.
- Right-click the SuppressReadReceipts registry key.
- Click Modify.
- Select the Decimal option.
- Type 2 to prevent BlackBerry smartphone users from sending read receipt messages.
- Click OK.
- Restart the BlackBerry Controller.

How does that work for one person?

[wistowg]

Didn't spot the document link, hence the duplication. Point is you can't block read receipts except at the server (registry) level - at least to the best of my knowledge.

[CarlSpackler]

It is either an "all or nothing" with read receipts, I haven't found a way to do it on an individual basis.


Carl

[IvaSoft]

Google for Read Receipt Remover third-party application.

Redgards,
Victor