I have a blackberry storm and am attempting to use the blackberry desktop software. I never had any problems with our old computer, however we got a new one, and whenever I plug my phone into the USB cable, my screen goes white and my phone resets over and over. Occasionally i get a message that its installing the drivers but they never install correctly. Any ideas would be hugely beneficial. My wifes however (same phone) works fine!! Thank you!!
Make sure your USB port on your BB is not damaged (bent). I've seen where one of the pins is bent internally which causes a power surge and makes the BB reboot.
HELP?? auto reset w/USB plug in
Occasionally i get a message that its installing the drivers but they never install correctly. Any ideas would be hugely beneficial. My wifes however (same phone) works fine!! Thank you!!
